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Job description
Community Assistant (CA)
nJob Summary
nThe ideal resident for a CA position should be positive, enthusiastic, self-starting individual who thrives to have the residents achieve the best experience in apartment community living. Must be able to represent the student housing property in a positive light both when on and off the job. Marketing and/or business classes may be helpful but are not required. MUST BE AVAILABLE FOR THE SUMMER AND SATURDAYS.
nJob Description
nLeasing
nnGreet prospective residents and provide information on floorplans, availability, amenities, and other information.
nObtain lead information and continue follow-up procedures
nAbility to get familiar with the leasing process from application to lease signing.
nUnderstands and complies with Fair Housing Laws and all company rules and regulations.
nOffer input and suggestions regarding promotions.
nMonitor and post on social media.
nAssist in the distribution or delivery of marketing materials
nAssist with execution of housing fairs and other promotional events.
nMaintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, availability, lease expirations, square footage, etc.
nCompletes market surveys as requested by the Property Manager, monitors area trends and stays current on the needs of prospective renters. Seek and analyze competitor marketing and sales materials both on and offline.
n nAdministrative
nnAssist residents with service requests. Enter service requests into the software and pass all service requests to maintenance personnel. Close work orders.
nPlans and implements social activities/gatherings in common areas
nMonitors the curb appeal and community appearance. Assists with the upkeep of these areas as needed. Alerts management or maintenance personnel of any known issues.
nConducts follow-up with residents when necessary to ensure overall customer satisfaction.
nMaintains open and consistent communication with the Property Manager, Leasing Consultants, and the Maintenance team.
nAssist with move-in/move-out process (inspections, distributing key packets and literature, collecting rental payments and /or missing paperwork, etc.) as directly by management.
nAvailable during non-business hours to respond to lockouts and other minor service issues. *Compensation provided.
n nOther Requirements
nWhile performing the duties of this job, the employee will need to travel from floor to floor. The employee will also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery and regularly be required to communicate effectively with others. Occasional lifting may be required.
nEEO Statement
nWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, gender identity, sexual orientation, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
nMcKinney Properties, Inc. has been named a 2024 and 2025 Top Workplace by the Pittsburgh Post Gazette!
Worksite address
state college, PA, 16803, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.