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Colorado Nonprofit Development Center

Community Case Worker (Bilingual Spanish/English) - Families Forward Resource Center

denver, CO

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Job description

Community Case Worker (Bilingual Spanish/English) – Families Forward Resource Center

Denver Metro

Nonprofit

Part-time

Programs/Services

$47,000 - $50,000 (paid hourly)/35 hours per week

Title: Community Case Worker

Reports To: Director of Operations & Community Services

Salary: $47,000 – $50,000 (paid hourly)/35 hours per week

Benefits: Medical, Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, Telehealth, LifeLock, and paid time off including Vacation/Sick/Floating Holidays (pro-rated). Benefits will become effective on the first day of the month after 30 days of employment. Retirement plan eligibility after 2 months of employment. Benefits are pro-rated depending on how many hours are worked.

Classification: Salary is subject to grant funding

ABOUT FAMILIES FORWARD RESOURCE CENTER

Families Forward Resource Center (FFRC) is a full-service family resource center providing supportive services and programs to northeast Denver and north Aurora metro areas. Our mission is to enrich entire families through partnerships and services that create a safe, healthy, and connected community. FFRC has been serving the Far Northeast Denver and Aurora communities for over 20 years.

POSITION SUMMARY

Families Forward Resource Center (FFRC) is seeking a (35 hours/week) Community Case Worker role to support our team. The Community Case Worker plays a vital role in connecting families and individuals with supportive services and community resources utilizing intensive case management practices, including home visitation support for families with young children. This position works directly with clients to assess needs, provide referrals, assist with applications, and support families in achieving stability and long-term success. As a Community Case Worker, you'll be a trusted guide for families seeking support.

To be successful in this role, the Community Case Worker needs to be dedicated to community health, forward thinking, innovative, reflective, and detail oriented. FFRC team members are expected to commit to life-long learning to expand expertise, advance programmatic and organizational support to program participants and community, and engage in quality improvement efforts to optimize support and services.

ESSENTIAL DUTIES

Serve as the first point of contact for families seeking support and services.

Conduct intake assessments to identify needs related to housing, employment, food, healthcare, childcare, and other supports.

Provide intensive case management services including weekly check-ins with families, as guided by family circumstances and program enrollment.

Provide personalized referrals and warm hand-offs to internal programs and external community partner.

Assist clients in completing applications for public benefits and services (e.g., utility assistance).

Maintain up-to-date knowledge of available resources and services in the local community.

Provide home visitation services to eligible families utilizing the Parents as Teachers curriculum.

Enter accurate data into client management systems.

Encourage participation in internal FFRC support including lactation support, group education, mental wellness support, doula support, and fourth trimester care as relevant to program participants.

Participate in community outreach events and represent FFRC with professionalism, enthusiasm, and cultural sensitivity.

Maintain positive rapport with program participants, community members, organizational partners, and co-workers.

Exhibit professional demeanor with program participants, community members, organizational partners, and co-workers.

Other duties as assigned.

Knowledge, Skills, Abilities and Accountabilities

Genuine interest and dedication to Families Forward Resource Center's mission

Genuine interest and dedication to community health and Black Birthing Justice

Warm and welcoming

Professional attitude and appearance

Strong verbal and written communication skills

Strong multi-tasking and time management skills

Proficiency in Microsoft Office (Outlook, Word, Excel) and Google Products

Highly organized, detail oriented, and able to work independently

Experience and ability to identify with individuals and families on their perinatal health journeys with intentional focus on Black and African American community members as those most impacted by maternal and infant health inequities

Collaborative team-based approach to support other FFRC programs to ensure effective communication and coordination

Ability to adapt to changing circumstances and navigate adversity

Participation as a FFRC team player by attending staff meetings and other organizational events

Willingness to share knowledge to advance knowledge and skills of others

Understand and commitment to follow all policies, procedures & protocols as set forth in the CNDC/FFRC Employee Handbook

Conformance to a drug-free workplace, not be under the influence of alcohol and/or other illicit drugs of misuse and abuse

A professional, positive, and polite attitude and relationship with other FFRC employees, volunteers, clients, and customers

MINIMUM QUALIFICATIONS

High school diploma or GED required

Associate or bachelor's degree in social work, Human Services, Psychology, Public Health, or related field preferred

At least 1 year of experience in social services, case management, community outreach, or a similar client-facing role

Experience working with diverse, low-income, or underserved populations

Passion for community advocacy and working with families from diverse cultural backgrounds

Other Requirements

This is an in-person position —candidates must be comfortable working onsite and interacting with clients face-to-face

Reliable transportation and valid driver's license

Bilingual (English/Spanish or another language) is required

Training & Curriculum Support: The selected candidate will receive training and ongoing support to implement the Parents as Teachers (PAT) curriculum and other evidence-based curricula/trainings as needed. Prior experience or certification in Parents as Teachers is not required; candidates who are committed to supporting children and families and are eager to learn are encouraged to apply.

Benefits

COMPENSATION AND BENEFITS

Compensation: $47,000 - $50,000 (paid hourly) + benefits (35 hours/week), commensurate with experience, skills, education, and training. This is a grant-funded position that is dependent on external funding; therefore, continued employment is contingent upon the receipt of funding to cover this role.

How to Apply

TO APPLY

To apply, please send your cover letter and resume to Dani Young (she/her/ella), Director of Operations

& Community Services at & .

This posting will close when the position is filled. If you have specific questions, please contact Dani Young at .

Families Forward Resource Center is a project of the Colorado Nonprofit Development Center (CNDC) and all employees are employees of CNDC. CNDC is dedicated to equal employment opportunities on any terms, conditions, or privilege of employment. CNDC prohibits unlawful discrimination against applicants or employees based on race, color, national origin, ancestry, creed, religion, sex, 40 and over, disability, veteran's status, sexual orientation, marital status, or any other characteristic protected by state or local law. This policy applies to all employees.

Worksite address

denver, CO, 80285, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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