Community Health Worker, CW

Job description

Community Health Worker

The Community Health Worker (CHW) will manage relationships with patients, local community-based organizations, and community members to provide education, resources, and health education. In addition, Level II CHW will coordinate outreach and engagement activities, using a community-informed approach to address disparities in Arkansas. Level III CHW will plan, create, and deliver outreach materials and interventions. Level III CHWs will be a member of a multidisciplinary outreach and implementation team that uses a community-based participatory research approach to support and educate the community through individual goal planning, case management, and group education and support. This position designs works with several team members across varying projects to address public health responses and culturally appropriate outreach for hard-to-reach populations. CHW III will mentor and directly supervise CHW I or CHW II.

CHW I: Outreach & Recruitment: • Conducts outreach to individuals, communities, service providers, and groups • Identifies and recruits individuals, families, and community groups to services and systems • Educates health and social service systems and providers about community perspectives and cultural norms • Facilitates cross-cultural communication among individuals, communities, and health/social service system workers • Responsible for the translation and cultural adaptions of resources and educational materialsCare Coordination: • Coordinates care, provides case management support and assists individuals and communities in navigating health and social service systems Community Coordination: • Participates in design, implementation, and interpretation of community-level assessments (e.g. windshield survey of community assets and challenges, community asset mapping) • Presents at local agencies and community events to share information and educate individuals and communities about health and social service concerns and resources

CHW II (in addition to CHW I responsibilities)Health Education & Clinical Navigation: • Motivates and encourages people to obtain care and other services• Supports self-management of disease prevention and management of health conditions, including chronic disease• Assists individuals in building and expanding their personal capacity to identify and manage their health conditions, obtain services as needed, identify opportunities to help others, and represent their needs through communication and advocacy• Provides basic health support services (e.g. first aid, diabetic foot checks)Community Coordination:• Assists communities in building capacity by identifying resources, coordinating service and support providers, linking groups or systems that provide synergistic support, and implementing advocacy strategies to address unmet needs• Collects and distributes materials that meet basic needs (e.g. provides food, blankets, clothing to those in need)

CHW III (in addition to CHW I & II responsibilities)Health Education and Care Coordination: • Provides culturally appropriate health education and information. Educates individuals and communities about how to use health and social service systems• Conducts health promotion and disease prevention education in a manner that matches linguistic and cultural needs of participants or community• Provides individual support and coaching• Motivates and encourages people to obtain care and other services• Supports self-management of disease prevention and management of health conditions, including chronic disease• Assists individuals in building and expanding their personal capacity to identify and manage their health conditions, obtain services as needed, identify opportunities to help others, and represent their needs through communication and advocacy• Assists communities in building capacity by identifying resources, coordinating service and support providers, linking groups or systems that provide synergistic support, and implementing advocacy strategies to address unmet needsCoaching & Mentoring: • Identifies and works with CHW peers to help others grow professionally, act ethically, and meet the needs of the individuals and communities served

Qualifications

Minimum qualifications

• High school diploma/GED

Level I:

• High School diploma/GED

• Must enroll in a certified CHW Training Program within 45 days of employment

Level II:

• High School diploma/GED

• Completed certified CHW training program

• 2 years' experience as a CHW

• Mastered all CHW Competencies for Level I

Level III:

• High School diploma/GED

• Requires Certified Research Specialist or equivalent certification

• Mastered all CHW Competencies for Level 1 & II

• 4 years' experience as a CHW

Core Competencies:

Level I:

1. Provides cultural mediation among individuals, communities and health and social service systems.

2. Coordinates care, provides case management support and assists individuals and communities in navigating health and social service systems

3. Implements individual and community assessments

Level II:

1. Provides culturally appropriate health education and information.

2. Educates individuals and communities about how to use health and social service systems

3. Provides coaching and social support

4. Helps build individual and community capacity

5. Provides direct health and social service assistance

Level III:

1. Provides culturally appropriate health education and information.

2. Provides coaching and social support

3. Helps build individual and community capacity

4. CHW Certification

Special Instructions to Applicants

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Worksite address

fayetteville, AR, 72702, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.