Community Health Worker/Parent Educator

Job description

Community Health Worker/Parent Educator

The Community Health Worker/Parent Educator (CHW/PE) plays a dual role in supporting families with young children to build strong, stable, and nurturing relationships. The CHW/PE provides direct case management and resource navigation for caregivers, facilitates parenting education classes (in-person and virtually), and works collaboratively with the Learning Inspiring Families Together (LIFT) and the Relationships in the Mix (REMix) teams to promote child development, family well-being, and access to community resources. This position requires strong communication skills, cultural humility, and a passion for helping families thrive.

Reports To: Program Manager

Location: 1500 Market Street; some travel required throughout Philadelphia

Schedule: Availability during daytime and some evening and weekend hours required

Responsibilities:

Provide ongoing parenting skills education groups for couples and co-parents at various community-based sites, using established curricula.

Provide individualized case management to enrolled caregivers, including goal setting, regular check-ins (in-person, by phone, or virtually), and referrals to services such as healthcare, housing, mental health, food assistance, and early education.

Conduct intake and social determinants of health (SDOH) screenings with new participants; help create and monitor family goal plans.

Facilitate or co-facilitate evidence-informed parenting education classes, both in-person and virtually, using the LIFT/ (REMix) curriculum and approved materials.

Support caregivers in developing skills in communication, emotional regulation, conflict resolution, positive discipline, and understanding child development.

Track participant progress, attendance, and goal achievement; maintain accurate and timely records in the program database (e.g., Apricot).

Distribute and collect pre- and post-program surveys, satisfaction surveys, and event feedback.

Collaborate with early learning specialists and community partners to connect families with early learning events and resources.

Assist with tracking participant progress to ensure course completion.

Assist in identifying, recruiting, and engaging clients for the program.

Complete program reports and other written documentation as required.

Utilize a variety of contact methods to reach participants.

Participate in regular supervision, case conferences, trainings, and weekly team meetings.

Work with the program team to assist in the delivery of other program activities.

Complete program reports and other written documentation as required.

Identify and execute ongoing outreach to community organizations and businesses in targeted communities.

Skills:

Excellent oral communication skills

Proficiency with Microsoft Office and web-based data collection applications

Ability to engage underserved and hard-to-reach populations

Ability to facilitate group classes and work one-on-one with participants

Strong organizational skills, including the ability to prioritize multiple assignments

Knowledge of issues related to child development, family life skills, child abuse prevention, trauma-informed care, healthy relationships, and healthy parenting

Bilingual abilities (English/Spanish or other) preferred but not required

Lived experience as a parent or caregiver is highly valued

Knowledge of community resources and social service systems in Philadelphia

Knowledge of positive parenting principles and practices

Comfortable working with adults in low-income communities

Strong interpersonal, listening, and communication skills

Education: High school diploma or equivalent required

Experience:

At least one year of relevant experience in case management, health education, parent education, or community outreach

Experience with clients who may struggle with substance abuse, mental health challenges, barriers to employment, and/or have been justice-involved

Strong experience with adult education and/or group facilitation

PHMC is an Equal Opportunity and E-Verify Employer.

Worksite address

philadelphia, PA, 19117, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.