About this opportunity
Pinnacle Senior Living lists this Community Liaison opportunity in menomonee falls, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
At Riverview Village Senior Living , we believe choosing a senior living community is one of the most important decisions a family can make.
We are seeking a compassionate, relationship-driven Community Liaison to serve as a trusted guide for prospective residents and their families throughout that journey.
This is more than a sales and marketing role. It is an opportunity to create meaningful connections, support families during times of transition, and help individuals find a place they are proud to call home.
We are guided by our CAPLICO Core Values:
Customer Second (Employee First!)
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Celebration
Ownership
If these values align with who you are and how you lead, we encourage you to apply.
Why Join Riverview Village?
As our Community Liaison, you will be the face of our community and a key contributor to our continued growth and success. You will build strong relationships with prospective residents, families, referral partners, and community organizations while helping individuals navigate one of life's most personal decisions.
You will play a critical role in maintaining occupancy, strengthening community partnerships, and ensuring every prospective resident experiences exceptional service from their very first interaction.
What You'll Do
Guide prospective residents and families through the discovery, tour, assessment, and move-in process
Build meaningful relationships that foster trust and confidence in our services
Serve as the primary point of contact for all inquiries and admissions
Collaborate with the leadership team to coordinate resident assessments and admissions
Develop and maintain referral relationships with healthcare providers, hospitals, social workers, and community organizations
Represent Riverview Village at networking events, community outreach opportunities, and professional gatherings
Monitor occupancy trends and resident movement to support community growth goals
Effectively communicate the unique benefits, programs, and services Riverview Village offers
What Makes You Successful
The ideal candidate is an energetic relationship builder who thrives on connecting with others and creating positive experiences.
You bring:
Exceptional communication and interpersonal skills
The ability to confidently present and promote the community's services and value
Strong customer service and consultative sales abilities
Professionalism, reliability, and accountability
Flexibility and adaptability in a fast-paced environment
A genuine passion for serving older adults and their families
Knowledge of aging, dementia, and the unique needs of seniors
A collaborative mindset and commitment to teamwork
Preferred Qualifications
Degree in Marketing, Human Services, Healthcare Administration, or a related field preferred
Experience in senior living, healthcare, long-term care, hospitality, community relations, or sales preferred
Proven success in marketing, business development, or occupancy growth initiatives
Strong relationship-building and networking abilities
Positive, enthusiastic, and customer-focused approach
Valid driver's license and clean driving record
Ability to travel locally for networking, referral development, and community outreach activities
Make a Meaningful Difference
Every conversation matters. Every relationship matters. Every family matters.
If you are passionate about helping older adults find the right home, building lasting community partnerships, and making a meaningful impact every day, we would love to meet you.
Apply today and become part of a team dedicated to enriching the lives of residents, supporting families, and strengthening our community.
Riverview Village is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status under applicable law.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at
Worksite address
menomonee falls, WI, 53051, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.