Job description
Community Manager (Slack Community, Events & Member Engagement) – Remote | Full-Time
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the Role
We’re hiring a Community Manager to lead and grow a private entrepreneur community (~160 members).
This is a high-ownership, relationship-first role — you’re not just moderating a community, you’re building connections, driving engagement, and ensuring members stay active and satisfied.
You will:
Lead daily conversations in Slack
Connect members with each other
Coordinate high-quality events
Track engagement and improve retention
If you enjoy building relationships, starting conversations, and creating energy in a community — this role is built for you.
What You’ll Own
Daily Community Engagement (Core Focus)
Actively manage conversations in Slack
Start discussions and keep engagement high
Maintain a professional, upbeat, and welcoming tone
Ensure no member feels ignored or disconnected
Relationship Building & Member Connections
Introduce members based on:
Goals
Industry
Interests
Act as the connector of the community
Build trust and encourage collaboration
Member Check-Ins & Retention
Conduct regular member check-ins (every 3–6 months)
Identify:
Engagement gaps
Risks of churn
Opportunities to improve experience
Proactively solve issues before they escalate
Event Coordination & Execution
Plan and manage:
Retreats
Dinners
Meetups
Handle logistics end-to-end
Deliver a premium, high-quality experience
Engagement Tracking & Reporting
Track:
Participation levels
Member activity
Event attendance
Report insights to improve engagement and retention
Feedback & Survey Management
Run surveys using:
Typeform
Analyze feedback and identify trends
Turn insights into actionable improvements
What Makes You a Strong Fit
Outgoing and confident starting conversations
Natural relationship builder
Strong communicator (Slack, email, calls)
Customer-first mindset (member satisfaction = priority)
Highly proactive and ownership-driven
Organized and detail-oriented
Requirements (Must-Have)
Strong spoken English (clear, neutral, US-friendly)
Excellent written communication skills
Experience in:
Community management
Customer success
Relationship management
Experience coordinating events or member experiences
Comfortable working U.S. hours
Reliable remote work setup
Nice to Have
Experience managing communities on:
Slack
Familiarity with:
Typeform
Experience with U.S.-based clients
Background in:
Events
Customer success
Membership communities
Experience improving:
Engagement
Retention
Based in LATAM or Africa (preferred, not required)
What a Typical Day Looks Like
Start conversations and engage members in Slack
Connect members based on goals and interests
Monitor engagement and follow up with inactive members
Plan and coordinate upcoming events
Review feedback and engagement data
Share insights and updates with internal team
In short:
You are the heartbeat of the community — keeping it active, connected, and valuable.
Key Metrics (KPIs)
Daily Slack engagement and activity levels
Member satisfaction (check-ins + surveys)
Event participation rates
Number of meaningful member connections
Retention and churn reduction
Accuracy of engagement tracking and reporting
Why This Role Stands Out
High ownership — you run the community
Direct impact on retention and client experience
Blend of:
Community
Events
Strategy
Opportunity to grow into:
Head of Community
Member Experience Lead
Interview Process
Initial Phone Screen
Recruiter Interview
Practical Task (community scenario)
Client Interview
Offer & Background Verification
Apply Now
If you’re someone who thrives on conversations, relationships, and creating energy in a community, this is a rare opportunity to own and grow a high-value private network.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.