Community Outreach Specialist

Job description

This Opportunity

nWSP has an opening for a Community Outreach Specialist to work at the Ocoee office of Florida's Turnpike Enterprise . The position will support, assist and offer guidance to the program in public involvement, public information, outreach and communications. The selected candidate will also join a talented group of other WSP communications professionals supporting the Turnpike program.

nThis is an exciting opportunity to join our national team of talented communications and public involvement professionals. As part of WSP’s Communications Advisory Services Practice, you may work on a wide range of infrastructure projects. The successful applicant will have the opportunity to expand their skillset and experience in public outreach, project coordination, public involvement, business development and communications techniques.

nYour Impact

nnnAttend weekly construction progress meetings as necessary to understand current project issues

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nnDevelop and produce information deliverables - fact sheets, PowerPoint presentations, graphics, etc.

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nnWork with construction project managers to identify and help manage information related to construction issues

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nnRespond to general customer toll inquiries – via phone and writing from various internal and external customers

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nnServe as liaison between Turnpike projects and the community primarily in active construction zones

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nnDevelop and plan public outreach campaigns prior to start of construction projects

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nnCoordinate and schedule mass mailers related to construction projects

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nnResearch and help resolve issues pertaining to Construction, Maintenance, Traffic operations and other departments

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nnResearch, draft responses, check for accuracy, and seek approval to a variety of media requests and elected official inquiries

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nnPromote Turnpike programs and initiatives by establishing, developing, and maintaining contact with media, professional and civic organizations, and other special interest groups

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nnCoordinate and participate in public meetings with various neighborhood groups or other Turnpike stakeholders as assigned

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nnDevelop special educational and promotional materials for presentation at meetings and conferences

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nnOrganize and support various special events, groundbreakings, grand opening ceremonies and public meetings

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nnResearch, develop responses and generate posts for social media platforms (Twitter, Facebook, etc.)

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nnResearch and develop content for project webpages and newsletters

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nnReply to inquiries from the public and resolve concerns on behalf of the client

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nnTalent is the essence of meeting our client’s objectives, goals and challenges. If this sounds like a fit for you, we’d love to have that first discussion of you joining our team.

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n nWho You Are

nRequired Qualifications

nnn3-5 years of experience

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nnBachelor's Degree in communications, marketing, or a related field

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nnPublic involvement or community engagement experience on transportation projects

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nnAbility to work well with the public and interact effectively with all organizational levels, including agency/client staff, senior management, executive leadership, board members, community leaders, and city/county/state representatives,

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nnExcellent verbal, writing, and presentation skills

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nnAbility to work independently, interdependently with teams and demonstrate initiative

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nnAbility to work beyond standard business hours periodically

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nnStrong time management skills and high attention to detail

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nnAbility to meet deadlines and multi-task in a fast-paced environment

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nnStrong computer skills, including experience with Microsoft Office, Word, Excel, Outlook, and PowerPoint

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nnExercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP’s Code of Conduct and related policies and procedures

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nnProven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies

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n nPreferred Qualifications

nnnExperience working on Florida Department of Transportation projects

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nnKnowledge and experience using AP style in the creation of documents

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nnPublic involvement training from Florida Department of Transportation

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nnBilingual (Spanish and English) communications/translations

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nnLocal candidates preferred

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nnGraphic design experience (Adobe Photoshop, Illustrator, Snagit, Canva, etc.)

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nnAbility to work with stock images and deliver creative content (text, photo and video)

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n n#LI-SY1

n#usadvisorycareers

nAbout WSP

nWSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

n nWSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

nAt WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

nWSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

nThe selected candidate must be authorized to work in the United States.

nNOTICE TO THIRD PARTY AGENCIES:

nWSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.