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Job description
Community Outreach Specialist
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
Community Outreach Specialist is responsible for engaging our workforce development clients and connecting individuals and families to workforce trainings, public benefits education, and other referrals as needed. This role supports WIPA by conducting targeted outreach, facilitating program enrollment, and strengthening partnerships with faith-based institutions and community organizations. The position emphasizes culturally responsive engagement, advocacy, and service coordination for underserved populations.
The agency has embraced the concept of a fully integrated system of care for all consumers of service. This requires that the staff assess the client's needs holistically and see it as their responsibility to connect the client with services needed--internal or external.
Conduct outreach within parishes, faith-based institutions, and community settings to promote immigrant services and workforce programs.
Build and maintain collaborative relationships with clergy, parish staff, community leaders, and partner organizations.
Representing the organization at parish events, community meetings, and outreach activities.
Engage individuals and families to assess needs and provide information on available services and supports.
Provide referrals to internal programs and external community resources, including legal, social, health, and emergency services.
Conduct outreach to eligible individuals for enrollment in workforce development and WIPA services.
Educate participants on employment opportunities, work incentives, and referrals to other community based workforce development programs
Support clients with job readiness activities, including orientation to training programs and employment pathways.
Maintain accurate documentation of outreach activities, client interactions, and referrals in accordance with program and funder requirements.
Assist in preparing reports, data summaries, and outreach metrics for grants and internal evaluation.
Qualifications:
Bachelor's degree in Social Work, Human Services, or related field
2 years of experience working with immigrant services, workforce development, or community outreach is preferred.
Familiarity with Work Force Development program, public benefits, and employment-related supports are preferred.
Strong understanding of challenges faced by immigrant and underserved communities.
Ability to work effectively within faith-based environments while respecting diverse beliefs.
Bilingual English/Spanish required.
Frequent sitting, standing, walking, & climbing stairs.
Ability to lift 30 lbs.
Ability to work flexible hours (evenings/weekends) as assigned.
Able to travel throughout the five boroughs as needed.
Benefits:
We offer competitive salaries and excellent benefits, including:
Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
Medical
Dental
Vision
Retirement Savings with Agency Match
Transit
Flexible Spending Account
Life insurance
Public Loan Forgiveness Qualified Employer
Training Series and other additional voluntary benefits.
For more information on our organization, please visit our website at:
Worksite address
jamaica, NY, 11406, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.