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Community Relations Director

northern, KY

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Job description

Why You’ll Love This Role

Drive occupancy growth and influence community success

Build strong relationships with families, physicians, discharge planners, and referral partners

Play a key leadership role in the success of the community

Competitive compensation with performance-based incentives

Comprehensive benefits package

What You’ll Do

Develop and execute a strategic marketing and sales plan to achieve occupancy goals

Manage and move prospects effectively through the sales funnel

Conduct community tours and consultative sales conversations

Build and maintain referral relationships with hospitals, physicians, and community partners

Track and analyze sales metrics to drive performance improvements

Partner with leadership to support successful move-ins and resident transitions

Complete required marketing reports and maintain accurate CRM documentation

Represent the community at networking and outreach events

What We’re Looking For

3+ years of experience in sales, marketing, or business development (senior living or healthcare preferred)

Bachelor’s degree preferred

Proven track record of meeting or exceeding sales goals

Strong relationship-building and networking skills

Excellent written and verbal communication skills

Analytical mindset with comfort reviewing performance metrics

Proficiency in Microsoft Office and CRM systems

Telephone and consultative sales experience preferred

Benefits

Medical, dental, and vision insurance

Company-paid life insurance

Paid time off and holidays

Short- and long-term disability

Critical illness and accident insurance

Performance-based incentives

Claiborne Senior Living is an Equal Opportunity Employer and is committed to fostering an inclusive workplace where all qualified individuals are considered without regard to legally protected characteristics.

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Who can apply

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