About this opportunity
Centene Corporation lists this Community Resource Coordinator II opportunity in raleigh, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Position Purpose: Supports community connection activities including connecting members to community resources to support their care management journey and provide necessary care resources in a cost-effective manner. Provides members with known community resources and supports the care team to identify member community support and provide health education as appropriate.
nKey Details: This is a field-based position, and applicants must reside in Bladen, Brunswick, Columbus, Cumberland, Harnett, Hoke, Lee, Montgomery, Moore, New Hanover, Pender, Richmond, Robeson, Sampson, or Scotland County, North Carolina. The ideal candidate will have field-based and community outreach experience, including conducting home visits. The candidate should be computer savvy, possess excellent communication and customer service skills, have strong assessment skills, and be able to work effectively both independently and as part of a team. The work schedule is Monday through Friday, from 8:00 AM to 5:00 PM, with evening and weekend work required.
nnnProvides support to members to connect them to known community and care resources in a cost- effective manner
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nnSupports the coordination of community outreach resources available to members and promotes awareness of care/services
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nnServes as support for members on community and care resource inquiries and opportunities available to members
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nnSupports all member related correspondence and educational materials to assist in the facilitation of a successful community connection
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nnDocuments and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements
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nnProvide assistance to the clinical team of nurses and social workers. Activities include, but are not limited to outreach, community education, informal guidance and member support
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nnConduct non-clinical general health assessments in order to refer members to appropriate care/services, resolve concerns on member's behalf, and gather information for medical providers and staff working within the organization
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nnConduct non-medical assessments such as home safety, assessment of the community/environment resources, transportation, employment, and others to be able to refer to appropriate care/services, resolve concerns on member's behalf, and gather information for medical providers in staff working within our organization
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nnConduct telephonic and/or in-person outreach to locate individuals and families in the community who are hard to reach
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nnMay make visits to individual homes and/or community organizations
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nnWorking Knowledge of Social Determinants of Health (SDOH) barriers
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nnPerforms other duties as assigned
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nnComplies with all policies and standards
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n nEducation/Experience: Requires a High School diploma or GED
nRequires 1 - 2 years of related experiencePay Range: $17.84 - $28.02 per hour
nAt Centene, we connect people to the care they need to live healthier lives - and the work you do here makes that impact real every day. You'll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It's work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
nCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
nCentene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
nQualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Worksite address
raleigh, NC, 27601, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.