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United Way for Greater Austin

Community Resource Navigator — 211 Hotline (Hybrid)

austin, TX

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About this opportunity

United Way for Greater Austin lists this Community Resource Navigator — 211 Hotline (Hybrid) opportunity in austin, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

United Way for Greater Austin is seeking a dedicated 211 Navigation Specialist to provide accessible information and referral services to our local community in Texas. You will be the primary Information and Referral contact for callers, ensuring timely, compassionate support.

Candidates should have experience in social services or call-center environments, be able to handle 60-80 calls per day, and work with diverse populations. Bilingual Spanish is preferred, with shifts rotating as needed.

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Worksite address

austin, TX, 78716, US

Who can apply

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