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Community Services Program Coordinator (Aquatics)

san bernardino, CA

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About this opportunity

Government Jobs lists this Community Services Program Coordinator (Aquatics) opportunity in san bernardino, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Community Services Program Coordinator for the Aquatics DivisionAre you seeking professional growth and development? Consider joining the City of San Bernardino's Parks, Recreation, & Community Services Department as a Community Services Program Coordinator for the Aquatics Division! As a future member of our team, you'll be joining a city with deep roots, cultural diversity, and exciting momentum. Located in the heart of Southern California's Inland Empire, San Bernardino is the county seat and largest city in San Bernardino County, home to more than 222,000 residents. Its rich history—shaped by Native American, Mexican, and Spanish influences—continues to inspire the city's evolving identity. San Bernardino offers access to major transit corridors, natural beauty, and a wide range of housing and lifestyle options. It's a place where public service careers are supported by a strong sense of community and purpose—and where motivated professionals can grow, contribute, and be part of something meaningful.The Aquatics Coordinator is responsible for the day-to-day operation and overall oversight of aquatic facilities, including staff scheduling, training, and supervision of lifeguard, swim instructors, and frontline staff. This role ensures a safe, well-maintained, and welcoming environment for all patrons while managing the aquatics budget, supplies, marketing presence, and staff training and performance evaluations. Work schedule may require evenings, weekends, and holidays based on facility programming needs. On-call availability for emergencies may be required.Duties & Responsibilities:Recruit, hire, train, schedule, and supervise lifeguards, swim instructors, and other aquatics staff.Develop and maintain staff work schedules to ensure adequate coverage during all hours of facility operation.Conduct regular in-service trainings, lifeguard skill audits, and emergency response drills.Perform annual staff performance evaluations and provide ongoing coaching and feedback.Ensure all staff certifications (lifeguard, CPR/AED, First Aid, Water Safety Instructor, Title 22 etc.) remain current.Address staff performance issues, conduct disciplinary actions when necessary, and maintain accurate personnel records.Provide overall oversight of the aquatic facility, including pool operations, safety protocols, and cleanliness standards.Monitor water chemistry and coordinate with maintenance staff to ensure compliance with local health and safety codes.Conduct routine facility inspections and address safety hazards promptly.Develop, implement, and enforce facility policies, rules, and emergency action plans.Serve as the primary point of contact during emergencies and incidents, completing and processing required incident reports.Model and reinforce excellent customer service techniques among staff and patrons.Respond to patron inquiries, concerns, and complaints in a professional and timely manner.Communicate effectively, both verbally and in writing, with staff, patrons, management, and outside agencies.Prepare written reports, memos, and correspondence as needed.Create engaging and relevant social media content to promote aquatic programs, classes, and events.Collaborate with marketing staff to increase community awareness and program enrollment.Maintain accurate and up-to-date program information across digital and print platforms.Create, manage, and oversee the annual aquatics budget.Monitor expenditures and revenue to ensure fiscal responsibility.Purchase necessary aquatic supplies, equipment, and safety gear within budgetary guidelines.Maintain accurate inventory records and coordinate equipment repairs/replacements as needed.Plan, implement, and evaluate swim lessons, aquatic fitness classes, and special events.Monitor program enrollment and adjust offerings to meet community needs and demand.Ensure programs align with organizational goals and safety standards.

Worksite address

san bernardino, CA, 92401, US

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