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The Muse New York

Complex Director of Finance

new york, NY

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Job description

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. 

Location: The Muse New York, NY

Overview: The Complex Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by focusing on the profitability of the business; maintaining accurate and timely financial reporting; ensuring acceptable levels on internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels ‘s Standard Operating Procedures; and safeguarding owners/investors assets.

Responsibilities: Effectively manage and communicate cash flow related issues. This includes the accurate and timely preparation of monthly financial statements for the property: cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds.

Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotels established guidelines. Monitors and controls Hotel’s cash flow and operating forecast.

Creates annual budgets and monthly variance analysis. Investigates and critiques variances to budget or to prior year and offer practical improvement methodologies to management.

Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items.

Analyze financial data and operations in order to assist and advise management in maintaining the hotels’ financial objectives.

Complies with Standard Accounting policies and procedures and internal controls for finance and accounting operations

Timely reviews and approval of all balance sheet accounts, including monthly bank reconciliation and general ledger account reconciliations. 

Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and employee records.

Successful completion of all internal and external financial audits, including coordination of work with CPA firms and delivering information requested by auditors on a timely basis.

Hire, train, supervise and develop staff, including coaching, counseling and discipline.

Maintain compliance with Highgate Hotels’ standards and regulations to ensure safe and efficient operation of the hotel.

Directs or prepares all financial reports in accordance with Highgate Hotels’ requirements, meeting various due dates and deadlines.

Weekly: A/R & A/P Aging, Flash Reports, Payroll Reports, Revenue Updates

Monthly: Financial Statements, Forecasting Key Statistics Report, Cash Flow

Annual: Budgets, 5-Year Plans, 5-Year Capital Plans

Timely interacts with Executive Committee members to assure that property operations are on track and under control at all times.

Monitor hotels’ compliance in meeting required report deadlines and due dates and react accordingly.

Monitor the accurate production of the hotel daily operating report.

Executes other special projects and responsibilities as assigned.

Qualifications: At least 5 or more years of Hospitality Finance/Accounting experience.

Prior Control or Director of Finance experience, preferably at a premium-branded Hotel.

Excellent verbal and written communication skills.

Bachelor’s degree required preferably in Finance or Accounting.

Must supervise 2 or more employees

Must be proficient in Windows, Company approved spreadsheets and word processing and in the operation of all hotel-specific systems.

Long hours sometimes required.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

Attend all hotel required meetings and trainings.

Participate in M.O.D. coverage as required.

Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which include wearing nametags.

Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations.

Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to maintain confidentiality of information.

Perform other duties as requested by management.

Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance

401(k) Retirement Plan with employer matching contributions

Paid holidays

Paid vacation

Paid sick leave (provided in accordance with applicable law)

Employee assistance program (EAP)

Educational opportunities / Tuition reimbursement

Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

8 paid holidays per year

Up to 20 days of paid vacation per year, based on classification and length of service

Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year

Up to 20 days of paid vacation per year, based on classification and length of service

6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

8 paid holidays per year

Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.

Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

**The above-referenced benefits do not apply to part-time positions

Posting Date: This job opening was posted on September 18, 2026  and will remain open for at least 75 days.

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