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Job description
Concierge-Driver At Hope LodgeAt the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.The Concierge-Driver at Hope Lodge serves as both a guest service ambassador and the primary transportation provider for lodge guests. In addition to performing front desk and concierge duties, this role is responsible for operating lodge vehicles safely and courteously, maintaining transportation schedules, and ensuring vehicle readiness. The Concierge-Driver helps guests travel to and from medical appointments and community resources, supporting a safe, reliable, and welcoming experience.Schedule - Monday - Friday (7:30am - 4:00pm)Pay rate - $19.50phEssential Functions:Operate lodge vehicles to transport guests safely to medical appointments and other approved destinationsGreet guests, manage check-in/out, and provide information about lodge amenities and local resourcesCoordinate and maintain transportation schedules to ensure timely pick-up and drop-offConduct daily vehicle inspections, maintain cleanliness, and report maintenance needsRespond to guest requests, concerns, and emergencies during transportation and at the lodgeMaintain accurate transportation and guest records, including mileage logs and trip dataSupport front desk operations, including phones, emails, and lobby security, as neededExperience/Qualifications:High School Diploma or EquivalentValid driver's license with clean driving recordExperience providing passenger transport or shuttle services preferredPrevious hospitality or guest service experience is a plusKnowledge, Skills, and Ability:Defensive driving skills and knowledge of traffic lawsAbility to navigate efficiently and maintain punctual schedulesStrong communication and interpersonal skills with guests and caregiversAbility to assist guests with mobility challenges and luggage safelyAttention to detail for vehicle safety checks and accurate record-keepingProficiency in Microsoft Office Suite and reservation systemsTravel Requirements:Role involves frequent local travel in Lodge Vehicles to and from medical facilities and destinations within approved service area.Physical Requirements:The role may require extended periods of standing and walking, particularly during front desk duties and while assisting guests.Occasional lifting and moving of luggage, packages, or other items may be necessary when assisting guests with check-in, check-out, or transportation.Driving guests to appointments may involve sitting for extended periods and operating a vehicle, which requires physical coordination and stamina.Some manual tasks, such as carrying luggage or opening doors for guests, may be required during guest interactions.The role may involve physical endurance to handle the demands of a fast-paced environment, including managing multiple tasks and assisting guests throughout the day.The starting rate is $XX to $XX. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Worksite address
oklahoma city, OK, 73101, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.