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Job description
Apply your passport and citizenship adjudication expertise to evaluate AI-generated guidance on complex applicant scenarios. This remote contract role relies on practical State Department experience to ensure questions reflect real applicant needs and responses are accurate, complete, and current.
Key Responsibilities Review passport and citizenship questions and identify prompts that do not reflect realistic applicant concerns.
Develop evaluation rubrics for complex matters, including lost, stolen, or damaged passports; name changes; and citizenship documentation.
Address minor applicants, custody issues, and applicants born or living abroad in evaluation criteria.
Assess AI-generated answers against established rubrics, identifying errors, omissions, and outdated guidance.
Provide clear written feedback asynchronously to the project team.
Qualifications Former State Department experience in a passport agency as a Passport Specialist or Adjudicator, or in a consular section as a Consular Officer.
At least 1 year of experience adjudicating or advising on passport or citizenship matters.
Working knowledge of citizenship and nationality law, passport eligibility, passport adjudication, lost, stolen, and damaged passport cases, custody and minor-applicant issues, and interviewing.
Clear, precise writing skills.
Ability to start quickly.
Preferred Experience Document fraud detection.
Name-change and identity-documentation cases.
Creating guides, FAQs, or training materials.
Supporting a diverse applicant population, including non-English-speaking customers.
Work Terms Remote, short-term independent contractor engagement.
Commitment of 20 to 30 hours per week.
Compensation $50 to $150 per hour.
Eligibility Must be based in the United States.
Application Process Apply by email and complete the requested candidate application steps to be considered.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.