About this opportunity
Insight Global lists this Consultant Engagement Manager opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
The Consultant Engagement Manager owns workforce engagement, retention, and employee experience initiatives across Fluidstack programs. This role is responsible for driving employee engagement programs, recognition initiatives, retention strategies, and workforce health monitoring across more than 1,000 deployed IG employees supporting Model T and SPS operations. The Consultant Engagement Manager partners with the IG Operations & Experience Manager, Delivery Directors, Program Managers, Consultant Engagement, and Corporate HR to ensure deployed employees remain engaged, supported, and retained throughout their assignments.
Responsibilities
Engagement Program Management
Develop and execute employee engagement programs
Manage engagement surveys and pulse checks
Drive engagement metric improvements & oversee the execution of Consultant Success SOP best practices
Maintain engagement program effectiveness
Recognition Programs
Design and manage employee recognition initiatives
Coordinate milestone celebrations and rewards
Drive recognition program participation
Support culture-driven recognition activities
Retention Initiatives
Identify retention risks and trends
Develop and execute retention strategies
Coordinate with Delivery Directors on retention escalations
Drive retention metric improvements
Workforce Health Monitoring
Monitor employee sentiment and workforce health
Maintain workforce health dashboards
Identify early warning indicators of attrition
Provide data-driven insights to leadership
Employee Advocacy & Support
Serve as a trusted resource for employee concerns
Coordinate employee support escalations
Support employee voice initiatives
Maintain consistent, empathetic employee engagement
Cross-Functional Coordination
Partner with the IG Operations & Experience Manager on culture integration
Coordinate with Program Managers on team-level engagement
Surface Insights to Delivery Directors
Coordinate with Consultant Engagement & Corporate HR on engagement strategies
Qualifications
Required Qualifications
5–8+ years of experience in employee engagement, workforce experience, retention strategy, or related HR fields
Strong understanding of engagement methodologies and retention drivers
Experience supporting large, distributed workforces
Strong analytical and communication abilities
Excellent interpersonal and stakeholder management skills
Preferred Qualifications
Experience in managed services, staffing, or contingent workforce environments
Familiarity with engagement platforms and survey tools
SHRM-CP, SHRM-SCP, CCP, or related certifications
Familiarity with Insight Global operating model
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Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.