About this opportunity
FIS lists this Consultant Sr. Lead, Commercial Loan Servicing (CLS) opportunity in atlanta, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Type Of Hire
Experienced (relevant combo of work and education)
Position Type
Full time
Type Of Hire
Experienced (relevant combo of work and education)
Job Description
We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing, and making an impact with a career in fintech, we’d like to know~ Are you FIS?
About The Role
As a Consultant Sr. Lead, you will serve as a functional leader supporting commercial loan servicing (CLS) implementations for financial institution clients. You will partner with customers, project teams, and product stakeholders to define business requirements, design effective solutions, and ensure successful delivery outcomes. This role combines deep commercial lending domain expertise with consultative problem-solving to drive customer success, operational efficiency, and long-term value. Success is measured through successful implementations, stakeholder satisfaction, solution quality, and business impact.
What You Will Be Doing
Lead discovery, requirements gathering, and solution scoping for complex commercial loan servicing initiatives
Partner with clients to define business objectives, implementation strategies, and desired outcomes
Translate business requirements into functional specifications, system designs, and implementation plans
Serve as a subject matter expert in commercial loan servicing during client engagements, demonstrations, and workshops
Facilitate cross-functional solution design sessions to align business, operational, and technical stakeholders
Assess process improvement opportunities and recommend scalable, efficient servicing workflows
Evaluate the impact of system and process changes on users, clients, and business operations
Guide customers on implementation best practices, risk mitigation, and change management strategies
Provide oversight of configuration activities and ensure high-quality project deliverables
Mentor consultants and contribute to knowledge sharing, practice development, and continuous improvement initiatives
Required Qualifications
Demonstrated expertise in commercial loan servicing processes, operations, and lifecycle management
Experience leading end-to-end software implementation projects within financial services or banking environments
Strong skills in business analysis, requirements elicitation, process modeling, and solution design
Ability to manage complex stakeholder relationships and influence decision-making across multiple levels
Advanced problem-solving, analytical thinking, and decision-making capabilities
Excellent verbal and written communication skills with the ability to engage technical and non-technical audiences
Proven ability to deliver client-focused solutions while managing competing priorities and deadlines
Bachelor's degree in Business, Finance, Information Systems, or a related field, or equivalent practical experience
Preferred Qualifications
Experience implementing commercial lending, servicing, or banking technology platforms in a vendor or consulting environment
Knowledge of commercial lending regulations, risk management practices, and industry standards
Experience facilitating large-scale workshops, solution demonstrations, and executive-level presentations
Familiarity with project estimation, implementation planning, and resource coordination
Experience mentoring junior consultants and supporting professional development activities
Knowledge of emerging technology trends impacting commercial lending and loan servicing operations
What We Offer You
Opportunities to innovate in fintech
Inclusive and diverse team atmosphere
Professional and personal development
Resources to contribute to your community
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer~ In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Worksite address
atlanta, GA, 30383, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.