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Job description
ABOUT US: - We believe that everyone deserves a home!
nBreaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
nBut we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
nThe Consumer Advocate, Outreach works with people experiencing street homelessness and living with chronic medical conditions in Manhattan with the objective of engaging individuals to connect them to appropriate social and medical services and, ultimately, to help improve their overall health and wellbeing and secure appropriate housing solutions.
nThe Consumer Advocate, Outreach will build a relationship with clients utilizing motivational interviewing to encourage the client to work towards self-identified housing, health, and other goals. The Consumer Advocate, Outreach will spend most of the shift in the field either in an automobile and/or on foot conducting street outreach, accompanying clients to appointments, and/or following up on service referrals. The incumbent will conduct necessary assessments, engage the client in self-directed service planning, and enter all required data into required database(s).
nThis position has a 35-hour work week and will work fully onsite at a program site/in the field.
nESSENTIAL DUTIES AND RESPONSIBILITIES:
nnnEngage with identified persons currently experiencing homelessness and living with chronic medical conditions in Manhattan
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nnDraw on lived experience of homelessness, mental illness, substance use, and/or immigration issues to build rapport with clients and develop appropriate service connections
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nnConduct required assessments
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nnAttend clinical supervision and training
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nnMaintain record keeping in compliance with agency standards as well as those of City and State agencie s
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nnCollaborate with Parks Dept., NYPD, DSNY, MTA, and other agencies
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nnAccompany clients to appointments and follow up on service referrals
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nnPerform other related duties as assigned
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n nMINIMUM QUALIFICATIONS:
nnnTwo years of related experience
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nnLived experience with homelessness, mental illness, substance use, and/or immigration issues and willingness to appropriately use lived experience as a tool for building client rapport and developing service connection
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nnKnowledge of local benefit agencies (e.g., Public Assistance) and familiarity with substance abuse, mental health, immigration, and employment resources
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nnStrong oral and written communication skills and ability to liaise with internal and external stakeholders
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nnFamiliarity with Microsoft Office Suite and electronic record keeping
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nnValid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground, is a condition of employment
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nnBilingual (English/Spanish) preferred
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n nEOE/M/F/Vet/Disabled
nJob Details
nPay Type Hourly
nHiring Min Rate 20.71 USD
nHiring Max Rate 20.71 USD
Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.