waypointjobs

Alquicoche

Contact Center Agent

Remote — United States (see country and timezone requirements)

Check who can apply and the requirements below before continuing.

Job description

Job Offer: Bilingual Customer Service Agent (English - Spanish) - Remote Work

We are a leading company in the car rental sector, currently expanding with a broad network of locations. We are dedicated to providing a quality car rental experience tailored to the needs of our national and international customers.

Position: Customer Service Agent (Remote - WORK AT HOME)

Job Description: We are looking for permanent staff to work from home as part of our customer service team. Selected candidates will assist our customers in English and Spanish, ensuring a high-quality service experience.

40/hours each week

Responsibilities:

Provide remote customer service in English and Spanish (other languages will be valued).

Assist customers throughout the car rental process, answering questions and managing any issues.

Efficiently handle bookings, modifications, and cancellations.

Deliver an exceptional service experience that reflects our values.

Other administrative and support tasks within the customer service area.

Requirements:

Advanced level of English and Spanish (additional languages are a plus).

Stable internet connection and adequate equipment for remote work.

Previous experience in customer service, ideally in the car rental or tourism sector.

Ability to solve problems quickly and effectively.

Excellent communication and interpersonal skills.

Capacity to work both independently and as part of a team.

Benefits:

- Monthly payment: 300 USD.

Permanent contract with professional development opportunities.

Flexible remote work, supporting a healthy work-life balance.

Initial and continuous training in a dynamic and professional environment.

If you have strong customer service skills and want to be part of a growing company, we look forward to your application!

Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

Ready for your next step?Apply on the official website
Apply on Himalayas ↗

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