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Job description
AdventHealth HendersonvilleWhen our patients visit the hospital, we know they need more than expert care. They need someone who can provide reassurance at every step of their visit. And that's the type of care we're honored to provide at AdventHealth Hendersonville. At AdventHealth Hendersonville, we make a difference. We help patients feel better. We bring grace to families. And we support our fellow team members. We do this by caring for the body, mind and spirit of each life we touch. Through the guiding principles of Christ, each team member brings their own experiences and unique skills to provide exceptional care right here in the hills of North Carolina. When you're ready to take the next step in your career to provide lifesaving care, learn more about the open positions at our hospital in Henderson County.Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.SchedulePer DiemShiftAs neededLocation895 HOWARD GAP RD., Fletcher, 28732The Role You'll ContributeThe Patient Resource Team is a metrics-based inbound scheduling and clinical contact center for physician offices. Our team is often the first contact for a new patient and the ongoing connection to their provider for all their health & wellness needs. The AdventHealth Mission and Service Standards guide each call with the goal of personalized customer service to achieve First Call Resolution.The Value You'll Bring To The TeamAnswers inbound calls to the physician practice clinical lines in a polite and professional manner.Assists callers with clinical tasks according to established protocols.Provides appropriate chart documentation.Collaborates well with Clinical Pod, Scheduling Pod, and clinical staff.Minimum QualificationsHigh school graduate or equivalent required2 years in-clinic experience as certified medical assistant.Certified Medical AssistantPreferred QualificationsCall Center experience preferred.Proficiency in a second language.This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.Category: Marketing & CommunicationsOrganization: AdventHealth HendersonvilleSchedule: Per DiemShift: 1 - DayReq ID: We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Worksite address
hendersonville, NC, 28791, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.