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Maricopa Community College district

Contact Center Lead - Student Services

phoenix, AZ

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About this opportunity

Maricopa Community College district lists this Contact Center Lead - Student Services opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.

Job description

GateWay Community College (GWCC) is hiring a Student Services Analyst to lead the Enrollment Services contact center, train staff, and resolve complex inquiries. The role includes CRM management (ASSIST, Salesforce), and coordination across Admissions, Financial Aid, and Advisement.

The position may operate in a hybrid onsite/remote environment with responsibilities for data reporting and campaign outreach.

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Worksite address

phoenix, AZ, 85003, US

Who can apply

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