Job description
About NOCD
NOCD is the #1 telehealth provider for the treatment of obsessive-compulsive disorder (OCD). OCD is one of the most severe, prevalent, and misunderstood mental health conditions. NOCD creates access to online therapy for people with OCD through our telehealth platform. In the NOCD app, Members can quickly access and schedule live, face-to-face video therapy sessions with our national network of licensed Therapists that specialize in Exposure and Response Prevention Therapy (ERP) - considered the "gold standard" in OCD treatment.
At NOCD, we help people reclaim their lives with clinically proven OCD treatment, by removing barriers to OCD care, and reducing the stigma associated with OCD. We’re changing the world and need other like-minded individuals to accelerate and expand our efforts.
Contract Clinician Licensing Specialist
The Clinician Licensing Specialist will be responsible to cross license current and newly onboarded therapists in multiple states. This role is crucial to ensuring that our therapists meet all of the necessary qualifications and credentials to deliver high-quality care to our Members.
Key Responsibilities:
Initiate and process cross license application for all Therapists
Maintain good working knowledge of state licensure requirements and timeframes to obtain licensure
Outreach to state licensing boards regarding status updates on providers’ licensure
Communicates clear licensing workflow instructions to therapists and follows up on all action items.
Maintains up-to-date data for each provider in credentialing databases and CAQH
Ongoing follow-up with providers to ensure timely completion of required documents
Prioritizes submission of licensing applications and supporting provider materials to state agencies
Regularly follows up with state agencies on licensure status and responds quickly and effectively to ad hoc requests
Communicates with boards to clarify licensure qualifications, documentation questions, and updates state licensing workflows accordingly
Maintains provider records, compiles additional information, tracks CEUs, and submits the necessary forms to ensure providers remain licensed across the U.S
Tracks documents and timeframes associated with licensing. Coordinates with other departments as needed for licensure priority according to staffing needs.
Maintains confidentiality of provider information
Coordinate with internal departments, such as recruitment and network operations to ensure that providers are accurately and timely credentialed
Respond to inquiries from providers and internal departments regarding licensure status
Requirements:
Associate’s degree in healthcare or a related field preferred
Minimum of 3 years experience of behavioral health clinician licensing experiencing preferred
Knowledge of state specific credentialing/recredentialing requirements preferred
Experience with obtaining licensure for providers across multiple states preferred
Demonstrated skills in problem solving, analysis and resolution
Knowledge of credentialing standards/regulations and NCQA accreditation preferred
Strong communication skills with the ability to build and maintain relationships providers and internal stakeholders.
Excellent organizational skills with the ability to manage multiple priorities
Ability to prioritize workload effectively and meet deadlines
Ability to work quickly and efficiently while maintaining accuracy
Ability to remain flexible and adapt to changes in a fast-paced environment
Strong analytical and problem-solving skills
Excellent attention to detail and ability to maintain accurate records
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.