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Craneware

Contract Pharmacy Partner

northern, KY

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About this opportunity

Craneware lists this Contract Pharmacy Partner opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.

Job description

# Applicant Portal:## Job Details: Contract Pharmacy Partner| | Contract Pharmacy Partner || | || | Home based - US |* Building and maintaining strong relationships with key stakeholders within contract pharmacy partner organizations* Supporting onboarding, adoption, and ongoing use of solutions through best practices, coaching, and training* Managing pharmacy partner cases by triaging issues, problem-solving, and coordinating resolutions* Driving partner satisfaction through follow-up activities, solution development, and internal collaboration* Leading Annual Business Reviews focused on milestones, adoption, and strategic goals* Facilitating improvements to communications, tools, training, and product capabilities* Monitoring trouble tickets and advocating internally for pharmacy partner needs* Representing the company at select trade shows and user conferences* Maintaining in-depth knowledge of products, services, competitors, and the 340B healthcare environment* Bachelor's degree in Business, Healthcare, Technology, or equivalent related experience* Minimum of 5 years' experience in pharmacy, hospital, or healthcare environments* Strong knowledge of the 340B Program and healthcare/hospital operations* Experience in customer service and account management, preferably within healthcare* Proven ability to build trusted customer relationships that drive engagement and retention* Excellent communication, interpersonal, and organizational skills* Strong analytical, problem-solving, and decision-making capabilities* High proficiency with Microsoft Office and CRM systems* Ability to thrive in a fast-paced, unstructured environment and manage competing priorities

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