Job description
This is a remote position.
We are looking for a Conversational AI Consultant Developer to support the design and implementation of chatbot and voicebot solutions that automate business processes. The role combines business analysis, conversation flow design, and hands-on configuration of Conversational AI platforms, working closely with business stakeholders and technical teams to deliver scalable AI-driven automation solutions.Responsibilities
Gather and analyse business requirements for Conversational AI initiatives
• Identify automation opportunities with business stakeholders and clients
• Design chatbot and voicebot conversation flows and user journeys
• Prepare conversation logic, prompts and process documentation
• Configure Conversational AI platforms includingKore.ai, Microsoft Copilot Studio, Dialogflow, Parloa, Cognigy, ElevenLabsorZowie
• Support API integrations between Conversational AI platforms and enterprise systems
• Configure NLP models, intents, entities and dialogue management
• Support text to speech and voice automation capabilities
• Perform functional, NLP and end to end solution testing
• Identify issues, propose improvements and support successful implementation
• Work closely with Product Owners, Business Analysts, developers and client stakeholders
• Prepare solution documentation and implementation artefacts
Requirements
Commercial experience delivering chatbot, voicebot or Conversational AI projects
• Practical experience with at least one major Conversational AI platform such asKore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy, ElevenLabsorZowie
• Strong business requirements gathering and process analysis skills
• Experience designing conversation flows and automation logic
• Understanding of NLP concepts including intents, entities, training phrases and dialogue management
• Basic knowledge of APIs and system integrations
• Experience testing chatbot or automation solutions
• Strong communication and stakeholder management skills
• Fluent Polish and English
Nice to have
Experience supporting German language projects
• Experience in customer service or call centre automation
• Experience with prompt engineering and LLM based conversational AI solutions
• Microsoft ecosystem experience, particularlyCopilot StudioandPower Platform
• Consulting or client facing project delivery experience
Benefits
Fully remote work model
Solid, competitive salary
Work in a multinational environment on international projects
Comprehensive healthcare
Long-term B2B contract with a stable project pipeline
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.