About this opportunity
Covista lists this Coordinator Case Management opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description
nOpportunity at a Glance
nThe Case Coordinator reports to the Director, Office of Non-Discrimination and Access (ONA) with a dotted line report to the VP Senor Associate General Counsel. The ONA Coordinator will assist ONA and the Covista Legal department in addressing, managing, and resolving complaints and issues regarding protected-characteristic based harassment, discrimination, and misconduct. This position will also work closely with Human Resources, Safety and security, Regulatory Affairs, and other institutional leaders and partners to ensure successful and effective responses regarding student safety and well-being, and to address matters of non-discrimination and access.
nResponsibilities
nnConduct intake of matters submitted to ONA. Complete first line review and manage responses (e.g., outreach, supportive measures, etc.) in alignment with the direction of the ONA Director and Legal colleagues. Route matters to other appropriate departments and colleagues, where appropriate.
nConduct intake interviews and explain the investigation process for TIX and non-discrimination matters.
nReceive and respond to inquiries, reports, and com plaints from students and colleagues, and maintain proper documentation/organization of all communication.
nAssist ONA and Legal in case management; assist with colleague non-discrimination trainings.
nAssist the Title IX and Non-Discrimination Investigator in conducting investigations based on the Covista Anti-Harassment and Non-Discrimination Policy, its institutions' Sex-Based Misconduct Response and Prevention Policies, and other policies concerning protected-characteristic discrimination and harassment.
nTriage incoming Situational Intervention Team (SIT) reports submitted by Covista community members to the appropriate institutional SIT Chair; ensure appropriate follow-up and intervention occurs and is properly documented within the SpeakUp (i.e., EQS) system; meet with institutional SIT Teams as needed.
nManage/organize/maintain all ONA correspondence and internal tracking mechanisms in tandem with the ONA Director and ONA Administrative Specialist.
nMaintain all ONA communications, including the ONA newsletter and institutions' ONA web pages.
nManage departmental tracking system for ONA com plaints. Analyze reporting data to identify trends and areas of need/training across institutions.
nOrganize, update, and facilitate supportive outreach to students/community members upon receiving reports of potential violations to TIX/sex-based misconduct and non-discrimination policies.
nCompletes other duties as assigned.
nPerforms other duties as assigned
nComplies with all policies and standards
n nnQualifications:
Qualifications
nnBachelor's Degree required and Master's Degree preferred or other graduate degree preferred.
n3+ years of higher education compliance experience, preferably in Title IX, ADA/Title 504 and/or student affairs roles required.
nThe ONA Coordinator will be expected to "hit the ground running," and must be extremely organized, a self-starter, a solution-finder, and a forward-thinker.
nThe incumbent will interact with all levels of management and, as such, must possess superior communication skills (both written and oral), professionalism, diplomatic, and “active listening” skills.
nThe ideal candidate is highly motivated with a positive outlook and approach.
nAble to independently handle confidential and sensitive matters using excellent judgment and professionalism.
nStrong analytical and creative problem-solving abilities.
nOther required skills include organizing resources and establishing priorities; ability to gather and analyze qualitative and quantitative data; use of personal computers and a wide variety of related software applications; ability to foster a cooperative work environment; thrives on working in a team-based environment but does not require micromanagement.
n nAdditional Information
n_In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $70,000 and $90,000. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
nCovista offers a robust suite of benefits including:_
nnHealth, dental, vision, life and disability insurance
n401k Retirement Program + 6% employer match
nParticipation in Covista’s Flexible Time Off (FTO) Policy
n_12 Paid Holidays
n nFor more information related to our benefits please visit:
n
nEqual Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.