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Job description
Description
nGoodwill of Colorado
nJob Description
nPay Rate: $17.50 per hour.
nWork Schedule: 3 shifts are available- 4 days on 3 days off (10 hour days)
n1st Shift - 6:00am-4:30pm
n2nd Shift - 2:30pm-1:00am
n3rd Shift - 12:00am-10:30am
nJOB SUMMARY:
nThe Campus Coordinator contributes to a safe and supportive atmosphere by encouraging respect, clear communication, and personal responsibility. Through a combination of compassionate engagement and consistent oversight, they help individuals navigate their path toward stability and growth.
nCampus Coordinators rotate through key operational assignments, including:
nnnCentralized intake and access control through the Welcome Center
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nnDaily shelter management and resident support
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nnDay resource center operations and service coordination
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nnCampus presence, guest engagement, and safety patrols
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nnSecurity camera observation and documentation of campus activity
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n nESSENTIAL FUNCTIONS:
nGuest Services & Operations
nnnFacilitate guest admissions, registrations, and intake processes while ensuring records are complete and up to date.
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nnCoordinate shelter placements and monitor guest transitions throughout the campus to support smooth daily operations.
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nnPrepare detailed shift summaries, activity logs, and operational reports.
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nnObserve and monitor security systems, including surveillance cameras, to help maintain a safe and secure environment.
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nnInitiate maintenance requests and technology support tickets as operational needs arise.
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nnMaintain clear, factual, and timely documentation in accordance with organizational standards.
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nnContribute to efficient campus operations by upholding high service standards and supporting the organization's mission.
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n nGuest Engagement & Support
nnnBuild positive relationships with guests by offering encouragement while reinforcing personal accountability and responsibility.
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nnCommunicate policies, procedures, and expectations in a respectful, consistent, and professional manner.
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nnProvide spiritual encouragement and prayer support when requested by guests.
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nnConnect guests with appropriate programs and services through timely referrals and coordinated transitions to program staff.
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nnHelp foster an environment that promotes stability, growth, and positive life change.
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nnSupport volunteers by providing guidance, information, and assistance during guest interactions and service activities.
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nnParticipate in required meetings, trainings, and organizational communications to stay informed and aligned with campus priorities.
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nnCarry out additional responsibilities as assigned. Duties and responsibilities may be adjusted to meet evolving organizational and operational needs.
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n nENVIRONMENT:
nHospitality & Guest Engagement
nnnGreet guests in a welcoming, respectful, and professional manner while providing clear and effective communication.
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nnExplain campus guidelines and expectations during intake and reinforce them consistently throughout each shift.
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nnMaintain an active, visible presence in designated areas and remain approachable to guests, staff, and volunteers.
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nnDemonstrate professionalism, composure, and integrity in all interactions.
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nnProvide guidance, encouragement, and support to volunteers as they engage in campus activities and guest services.
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n nSafety & Campus Standards
nnnPromote and uphold established campus, shelter, and program policies to maintain a safe and orderly environment.
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nnIdentify and address potential concerns early to minimize disruptions and support campus safety.
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nnMaintain appropriate professional boundaries while building positive working relationships with guests.
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nnFollow established procedures for guest removals and communicate all actions promptly to supervisory staff.
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nnRespond effectively to behavioral issues, de-escalate situations when appropriate, and report significant incidents in a timely manner.
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nnComplete accurate incident reports and maintain required documentation according to organizational standards.
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nnConduct routine safety, security, and facility checks throughout the campus.
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nnAdhere to approved safety practices and avoid physical intervention except as authorized by policy.
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nnApply trauma-informed approaches when interacting with guests and addressing behavioral concerns.
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nnExercise sound judgment, emotional awareness, and professionalism in both routine and high-pressure situations.
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n nOperational Support
nnnContribute to the efficient day-to-day operation of the campus through proactive oversight and attention to detail.
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nnEnsure assigned responsibilities are completed accurately, consistently, and in a timely manner.
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nnSupport operational continuity by communicating important updates, concerns, and observations to appropriate team members.
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nnAssist with maintaining a clean, organized, and welcoming environment for guests, staff, volunteers, and visitors.
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nnPartner with team members to ensure services are delivered effectively and in alignment with the organization's mission and values.
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n nQUALIFICATIONS:
nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
nSuccess in this position requires emotional steadiness, strong decision-making, disciplined execution, and the ability to apply trauma-informed care principles within a dynamic 24/7 environment. Campus Coordinators are expected to navigate complex situations with professionalism, composure, and consistency while supporting the overall mission and culture of the campus.
nEDUCATION/EXPERIENCE:
nnnHigh school diploma or GED required; associate degree preferred.
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nnExperience working in a Christian recovery, addiction recovery, or faith-based human services environment is preferred.
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nnPrevious experience in shelter services, recovery programs, behavioral health, hospitality, law enforcement, crisis response, or other mission-driven care environments is highly valued.
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nnCPR and First Aid certification preferred, or the ability to obtain certification within a specified timeframe.
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nnCandidates who identify as being in recovery must demonstrate a minimum of two years of continuous sobriety.
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n nGoodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.
nGoodwill participates in E-Verify. For more information on E-Verify, please contact DHS: or
nWe promote a Safe & Drug-free Workplace.
nPhysical Requirements
nAttachment to Job Description
nJob Title: GSS - Programmatic Housing Coordinator Dept Number: 5450
nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
nGuide to Physical Requirements:
nnnContinuously (5-8 hours)
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nnFrequently (3-4 hours)
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nnOccasionally (1-2 hours)
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nnNever
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n nLIFTING: (as defined by ADA)
nHeavy: 45 lbs & over - Occasionally
nModerate: 15-44 lbs - Occasionally
nLight: 14 lbs & under - Occasionally
nCARRYING:
nHeavy: 45 lbs & over - Occasionally
nModerate: 15-44 lbs - Occasionally
nLight: 14 lbs & under - Occasionally
nPUSHING/PULLING - Occasionally
nREACHING:
nAbove Shoulder - Occasionally
nAt Shoulder - Occasionally
nBelow Shoulder - Occasionally
nTWISTING - Occasionally
nBENDING - Occasionally
nKNEELING/CRAWLING - Occasionally
nSQUAT - Occasionally
nCLIMBING:
nUse of legs only (stairs) - Occasionally
nUse of arms & legs (ladders) - Occasionally
nHEARING - Continuously
nVISION:
nVisual, close - Continuously
nVisual, distant - Continuously
nVisual, depth perception - Continuously
nHANDS/FINGERS:
nSimple grasping - Frequently
nFine Manipulation - Frequently
nRepetitive Movements - Frequently
nWALKING - Frequently
nSTANDING - Frequently
nSITTING - Frequently
nSPEAKING - Continuously
nOTHER, please describe -
nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
nThis employer is required to notify all applicants of their rights pursuant to federal employment laws.
nFor further information, please review the Know Your Rights ( notice from the Department of Labor.
Worksite address
colorado springs, CO, 80509, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.