About this opportunity
Horizontal Talent lists this Coordinator opportunity in minneapolis, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join a dynamic team in a hybrid administrative and operational support role where accuracy, organization, and timely communication make a real impact. This position is ideal for someone who enjoys high-volume, process-driven work and takes pride in keeping information moving smoothly through a case management workflow.
Responsibilities
Provide administrative and operational support using established templates to share information and updates with partners
Assign and distribute reports to the appropriate stakeholders for follow-up
Use a case management system to document, track, and manage work items
Route information accurately and promptly while maintaining organized records
Support consistent processes by following documented procedures and workflow expectations
Review documentation for completeness and accuracy and flag items that need additional review
Prioritize a high volume of detailed tasks while maintaining quality and timeliness
Exercise sound judgment when determining when issues should be escalated
Handle confidential and sensitive information with care and discretion
Adapt quickly to changes in procedures, classifications, workflows, and business needs
Skills
Experience in a high-volume, process-driven environment such as case management, records processing, complaint intake, claims, tickets, or investigations support
Strong attention to detail with the ability to enter, review, and maintain information accurately in a system
Ability to identify missing, unclear, inconsistent, or potentially inaccurate information
Capacity to follow quality standards, classification rules, and service-level expectations
Strong organizational skills and the ability to independently manage multiple priorities
Good judgment when applying established criteria and knowing when to escalate
Comfort handling confidential business or employee-related information
Willingness to learn and adapt in a changing environment
Preferred Skills
Experience supporting HR, employee relations, ethics, compliance, investigations, workplace concerns, or a related case-management function
Familiarity with Outlook
Experience using ChatGPT
Experience with EthicsPoint or another investigations, compliance, HR, or case-management platform
Horizontal is committed to fostering a respectful, inclusive, and equitable environment where diverse perspectives are valued and everyone has the opportunity to contribute and succeed. We welcome candidates from all backgrounds and encourage applicants who are excited to bring their unique strengths to the team.
By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.
Please apply through this online posting or by visiting our Job Board at Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $22 - $26 per hour based on qualifications and experience.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.