COPY - UX Designer

Job description

Job Description

nAn Insight Global client is looking for a UX Designer to join our Office of the CIO team, reporting to the senior Director of Business Operations. In this pivotal role, you will design intuitive, accessible experiences for a variety of internal products and platforms, including both custom-built tools and enhancements to existing solutions such as workflow applications, dashboards, collaboration platforms, and enterprise systems. You will own the user-centered design lifecycle end to end from discovery research and problem framing, to low- and high-fidelity prototyping, to usability testing and iteration. Collaborating closely with IT Product Owners, Technical Project Managers, Architects, and Development teams working with AI-assisted “vibe coding” tools, you will turn complex enterprise workflows into simple, usable interfaces that help our employees work smarter and faster. Responsibilities include:

n-Design UX patterns and guardrails for an AI-accelerated front-end environment, partnering with IT Product Owners and AI/architecture teams so “vibe-coded” UIs are consistent, usable, and on-brand

n-Review, refine, and correct UIs generated by AI-assisted “vibe coding” tools, defining experience-level UX and accessibility acceptance criteria so AI-generated interfaces can be reliably tested and improved

n-Lead end-to-end UX for internal tools (portals, request flows, catalogs, dashboards, SharePoint/M365 experiences) from discovery through delivery

n-Map user journeys, information architecture, and interaction patterns that simplify complex IT and business workflows

n-Translate business and process requirements into task flows, wireframes, low- and high-fidelity prototypes, and responsive UI designs

n-Create and maintain clear UX deliverables (wireframes, mockups, interactive prototypes, specs) that document states, behaviors, and edge cases

n-Collaborate with IT Product Owners, TPMs, and Architects to clarify problems, define success metrics, and align UX with IT standards and value streams

n-Break UX work into stories and features with clear acceptance criteria that development teams can execute

n-Apply and extend design systems, components, and patterns to keep internal tools visually consistent and scalable

n-Conduct lightweight user research and usability testing with internal stakeholders; use analytics and feedback to iterate on workflows and drive measurable improvements

nWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

nSkills and Requirements

n-3+ years as a UX/UI, Product, or Interaction Designer for web apps, admin consoles, or complex enterprise workflows; internal business systems (ITSM, CRM, ERP, HRIS, etc.) strongly preferred

n-Experience collaborating with engineers using AI-assisted or “vibe coding” tools, including designing reusable UX patterns and guardrails, and systematically reviewing AI-generated UIs for interaction quality, visual consistency, and accessibility

n-Strong interaction design skills: mapping journeys, workflows, interaction models, including exception paths and edge cases in B2B/internal IT ecosystems

n-Demonstrated application of UX principles, heuristics, and Gestalt laws to design data-heavy, workflow-centric experiences with measurable outcomes

n-Hands-on experience with user-centered research (stakeholder interviews, task analysis, prototyping, usability testing) and lightweight, iterative methods for internal audiences

n-Proficiency in Figma (preferred) for wireframing, prototyping, and documentation; comfort with FigJam or similar tools for mapping and ideation; experience with design systems

n-Deep understanding of usability, interaction design, responsive layouts across enterprise device ranges, and accessibility best practices (WCAG, color contrast, keyboard navigation) for dense admin UIs

n-Experience working in agile product teams and effectively communicating design rationale and trade-offs to technical and non-technical stakeholders across IT and business

n-Bachelor’s degree in Design, HCI, Human-Centered Computing, Human Factors, or related field (or equivalent experience), plus a portfolio featuring at least two end-to-end, data-heavy or workflow-centric applications

Worksite address

santa clara, CA, 95053, US

Who can apply

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