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Choice Hotels International

Remote Sales Executive - Customer Service

maryland, MD

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About this opportunity

Choice Hotels International lists this Remote Sales Executive - Customer Service opportunity in maryland, Maryland. Review the employer’s description below for duties, qualifications and application requirements.

Job description

The Corporate Sales Executive manages a portfolio of approximately 60-65 corporate accounts within an assigned vertical/industry, including a blend of existing customers and key prospects. They are responsible for growing revenue share by positioning Choice hotels within their customers’ corporate travel programs, identifying and securing project business, and winning RFPs for groups and meetings. Candidates for this client-facing role will be expected to have, or develop, expertise in their assigned vertical/industry, including a deep understanding of its travel trends and buying criteria.

Account Management

Manage Choice relationships with approximately 60-65 corporate accounts within an assigned vertical/industry

Lead preferred travel program negotiations and bids for groups, events, and project RFPs

Develop account plans aligned with client goals and Choice’s corporate strategy

Conduct executive-level Quarterly Business Reviews and strategic planning sessions that demonstrate business performance, pipeline opportunities, and incremental revenue strategies

Identify potential customers through research, networking, and lead generation channels

Identify key decision makers within prospective accounts to secure meetings

Educate potential accounts about Choice brands and product offerings

Convert prospects to high-performing accounts to increase the corporate customer base

Portfolio Planning & Administration

Update and maintain customer information in CRM system

Participate in sales, brand, product, and system training

Develop and document account strategy, detailed action plan and specific activities

Prepare and conduct customer Quarterly Business Reviews / Planning Sessions

3+ years of B2B sales experience, preferably in the hospitality or travel industry

~ Demonstrable experience managing enterprise customers and prospecting for net-new accounts

Proficiency working in a CRM, preferably Salesforce

Familiarity with Microsoft Office products (e.g. PowerPoint, Word, Excel)

Comfortable analyzing account and market data in platforms like Tableau to create actionable insights and recommendations

Ability to travel up to 25-50%

Comfort building and presenting customer-facing proposals

Bachelor’s Degree in business administration, marketing, sales or related field preferred

The salary range for this position is $70,000 - $90,000 annually, plus commission via participation in Choice’s Global Sales Incentive Plan.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

Competitive compensation and benefits, including medical, dental, and vision coverage

Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance

Financial benefits for retirement and health savings

Discounts at Choice hotels worldwide

Choice Hotels International, Inc. (With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

Who can apply

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