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True North Consultants, Inc.

Corporate Systems Quality Manager

spring grove, IL

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Job description

Corporate Systems Quality Assurance Manager

Position Summary

The Corporate Systems Quality Assurance Manager is responsible for leading and supporting the development, implementation, and continuous improvement of company-wide quality management systems, quality assurance policies, compliance programs, and regulatory initiatives across manufacturing operations. This role provides leadership and oversight for customer quality requirements, auditing systems, inspection functions, supplier quality, corrective action programs, and overall quality system effectiveness.

Key Responsibilities

Lead and support company-wide quality management system initiatives and continuous improvement efforts

Serve as management representative for quality systems and coordinate activities with registrars, governing bodies, customers, and regulatory agencies

Drive the use of core quality tools and structured problem-solving methodologies throughout the organization

Direct quality-related functions including inspection, regulatory compliance, supplier quality, auditing programs, customer contract compliance, and shop floor quality systems

Ensure compliance with customer requirements, internal quality policies, regulatory standards, and industry certifications

Establish and oversee supplier quality programs, internal auditing systems, inspection procedures, and corrective action processes

Facilitate and oversee internal audits related to ISO, AS, nuclear, and other high-specification quality systems

Lead audit planning, auditor training, audit follow-up activities, and corrective action verification processes

Partner cross-functionally with Production, Engineering, Sales, and Operations teams to ensure quality expectations are achieved

Develop, implement, and maintain quality metrics aligned with operational and customer performance objectives

Lead root cause analysis, corrective actions, and structured problem-solving initiatives tied to quality and operational issues

Support customer communication regarding specifications, process capabilities, audits, quality concerns, and compliance requirements

Assist in the development and communication of quality procedures, systems, technical standards, and training programs

Support second- and third-party audits and customer witness activities

Participate in Lean, 6S, TPM, and continuous improvement initiatives across manufacturing operations

Support safety initiatives and maintain active involvement in company safety programs

Qualifications

Bachelor’s degree in Engineering, Metallurgy, or related technical discipline preferred

Minimum of 7 years of quality assurance leadership experience within a manufacturing environment

Certified Quality Engineer (CQE) and/or Six Sigma Black Belt preferred

Lead Auditor experience within ISO, AS9100, nuclear, military, aerospace, or other highly regulated quality systems preferred

Strong knowledge of quality systems, auditing, corrective actions, supplier quality, root cause analysis, FMEA, Control Plans, APQP, Lean methodologies, TPM, statistics, and GD&T

Experience within metals manufacturing, forging, machining, aerospace defense, nuclear, or highly regulated industrial environments strongly preferred

Strong leadership, communication, training, and team development capabilities

Proficient with Microsoft Office and quality analytics/reporting tools such as Minitab

Additional Information

Position supports office, laboratory, and manufacturing shop floor environments

Some overnight travel may be required

Shift or plant location responsibilities may vary based on business needs

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Worksite address

spring grove, IL, 60081, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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