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Job description
Location Designation
Hybrid - 3 days per week
Business Unit
Technology, Data, AI and Ventures (TDAV)
Business Unit Overview
Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes.
Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era - all backed by the stability and purpose of a mutual company built to last.
Role Overview
New York Life is seeking a Corporate Vice President, Enterprise Quality Engineering to lead the transformation of quality engineering across the enterprise. This executive leadership role is responsible for defining the enterprise strategy, governance, operating model, and engineering practices that ensure quality, resilience, and stability are built into every stage of the technology delivery lifecycle.
As a strategic technology leader within TDAV, you will partner with Product, Engineering, Architecture, Release Management, Change Management, Security and Business leaders to evolve New York Life from traditional testing approaches to a modern, automation-first, quality engineering organization. You will establish enterprise standards, drive engineering excellence, strengthen delivery predictability, and provide executive visibility into quality health, operational risk, and technology readiness.
This role will lead a high-performing Quality Engineering organization while helping accelerate New York Life's technology modernization initiatives through scalable, measurable, and risk-aware quality practices.
What You'll Do
Define and execute the enterprise Quality Engineering strategy, establishing governance, standards, operating models, and quality-by-design practices that align with New York Life's technology strategy, business priorities, and regulatory expectations.
Lead the transformation to an automation-first quality engineering model by embedding modern testing, quality engineering, DevSecOps, and CI/CD practices across application development, cloud platforms, APIs, performance engineering, and enterprise release pipelines.
Partner with Product, Engineering, Architecture, Release Management, Change Management and Production Support leaders to improve release confidence, production stability, operational resilience and delivery predictability while proactively identifying systemic quality risks and driving root-cause remediation.
Build, mentor and develop a high-performing enterprise Quality Engineering organization, fostering a culture of engineering excellence, accountability, continuous improvement, and cross-functional collaboration across multiple value streams.
Establish executive-level quality metrics, dashboards and governance processes that provide actionable insights into quality health, automation maturity, production readiness, operational risk and enterprise technology performance to support strategic decision-making.
What You’ll Bring
Required Skills
Bachelor's degree in Computer Science, Engineering, Information Technology or a related discipline (or equivalent practical experience) with 12+ years of progressive experience in software engineering, technology delivery, quality engineering or enterprise technology leadership, including significant senior leadership experience.
Proven success leading enterprise-scale Quality Engineering organizations within complex, highly regulated environments, with demonstrated experience establishing enterprise standards, governance models, operating frameworks and automation strategies.
Deep expertise in modern Quality Engineering, test automation, CI/CD, DevSecOps, cloud-native architectures, distributed systems, release management and engineering best practices that improve software quality and delivery outcomes.
Strong business, operational and risk management acumen with the ability to balance speed, innovation, resilience, quality and regulatory compliance while influencing enterprise technology strategy.
Exceptional leadership, communication and stakeholder management skills with demonstrated success building high-performing organizations developing leaders and influencing executive decision-making across large, matrixed enterprises.
Experience defining enterprise quality metrics, operational KPIs, governance dashboards and executive reporting that provide meaningful insight into delivery health, production stability, technology risk and continuous improvement.
Preferred Skills
Experience leading enterprise Quality Engineering transformation initiatives within financial services insurance or another highly regulated industry.
Experience implementing AI-enabled testing, intelligent automation, predictive quality analytics and engineering productivity capabilities to improve software delivery and operational resilience.
Familiarity with enterprise architecture, cloud platform modernization, Site Reliability Engineering (SRE), platform engineering and large-scale digital transformation initiatives.
Advanced certifications or demonstrated expertise in Agile delivery, DevSecOps, Quality Engineering, cloud technologies or enterprise technology leadership.
Success Measures
Success in this role will be measured by the ability to establish Enterprise Quality Engineering as a strategic capability that improves delivery confidence, operational resilience and technology quality across New York Life.
Key measures of success include:
Improved release stability and production reliability across enterprise platforms.
Reduction in production defects, recurring incidents and technology risk.
Increased automation adoption across functional, integration, API, performance and security testing.
Greater executive visibility into enterprise quality health, release readiness and operational risk through actionable metrics and governance.
Successful implementation of enterprise quality engineering standards, operating models and engineering best practices across technology organizations.
Development of a high-performing Quality Engineering organization recognized as a trusted partner in delivering secure, resilient and predictable technology solutions.
Pay Transparency
Salary Range: $147,500-$211,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data- and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities - inviting bold thinking, collaborative problem solving and purpose-driven innovation. Here you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work and deliver solutions that matter. Your ideas drive what's next and your growth powers it.
Our Benefits
We provide a full package of benefits for employees and have unique offerings for a modern workforce, including leave programs, adoption assistance and student loan repayment programs. Based on feedback from our employees we continue to refine and add benefits to our offering so that you can flourish both inside and outside of work.
Our Commitment to Inclusion
At New York Life fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
Recognized as one of Fortune’s World's Most Admired Companies, New York Life committed to improving local communities through a culture of employee giving and volunteerism supported by the Foundation. We're proud that due to our mutuality we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life please visit the Careers page of
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.