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Los Angeles Regional Food Bank

Corporate Volunteer Engagement Specialist

city of industry, CA

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Job description

Corporate Volunteer Engagement Specialist

The Corporate Volunteer Engagement Specialist will be responsible for supporting the daily operations of Food Bank's volunteer and service programs. This position is responsible for assisting with outreach, event planning, and relationship management for corporate volunteer partners. The position requires a high level of professionalism, strong communication skills including public speaking and the ability to manage multiple projects in a fast-paced environment.

What You'll Do

Volunteer Coordination and Community Engagement: Lead, trains, orients, and supervises volunteers at on-site events across both volunteer facilities. Provide consistent, excellent customer service to motivate volunteers to continue engaging with the Food Bank by ensuring that they have a positive experience. Conduct outreach to existing and prospective corporate partners to develop and strengthen volunteer partnerships (including cold calling). Assist with the coordination and execution of corporate volunteer events, including logistical planning, event setup and breakdown, and onsite support. Assist with volunteer related events, including Volunteer Appreciation activities, Food From The Bar campaigns, and Hunger Action Month initiatives. Conduct in-person and virtual tours for corporate volunteer initiatives.

Program Administration and Operational Support: Identifies challenges and leads process improvement to enhance the volunteer experience. Create event registration links and share relevant event details, including run of show documents. Ensure volunteer safety and positive experience throughout all events. Prepare appreciation packets and items for first time corporate event organizers. Capture candid and group photos during volunteer events to be used for appreciation slides or digital displays. Create or assist with the creation of multi-media content designed to attract and engage volunteer recognition such as photos/video. Support the Volunteer Department with general tasks, including volunteer check-ins and administrative assistance.

Communication and Workplace Effectiveness:

Cultivate and Steward relationships with corporate volunteer groups. Develop and collaborate with Corporate Volunteer Engagement Manager and Data Manager on email outreach communications to past, current and prospective volunteer groups. Respond to volunteer inquiries and coordinate customized volunteer experiences. Maintain and update key corporate contact information to ensure alignment with the current volunteer schedule. Send post-event thank you emails and impact reports, including event photos, to recognize and steward corporate groups. Perform other duties as assigned to support departmental and organizational goals.

Qualifications

Bachelor's degree in Business preferred.

2-5 years of volunteer management experience and/or nonprofit development or fundraising in corporate relations.

Excellent written and oral communication skills.

Strong interpersonal skills including networking and public speaking.

Ability to partner and communicate effectively with diverse constituents.

Communicates accurately, honestly, supportively and in a timely manner with external stakeholders and department and interdepartmental team members.

Superb organizational skills.

Self-started who is proactive.

Ability to multitask and meet concurrent needs and deadlines.

Proficient knowledge of Microsoft Office (i.e., Excel, Word, Powerpoint, etc.) and Google Suite (i.e. Calendar, Docs, Sheets, Slides, etc.).

Demonstrated ability to conduct one's self in a calm and professional demeanor when dealing with the public and/or with difficult situations.

Desire to be accountable to individual and team goals, inclusive of donor, dollar, and event goals.

Ability to work a flexible schedule based on corporate partners, including occasional Saturdays.

Highest level of personal and ethical standard with the ability to represent the organization professionally and responsibly.

Regularly required to walk, sit, stand, bend and occasionally lift up to 35 pounds.

Bilingual, English/Spanish or other languages preferred, but not required.

Flexibility to commute between Food Bank facilities as needed is essential as well as commuting to Mobile Food Pantry locations as necessary.

Passion for the Food Bank's mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability.

Benefits

We offer a comprehensive benefits package:

Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds

Dental: Employee HMO coverage available at no cost

Vision: Comprehensive vision insurance with generous allowances for examinations and material costs

Flexible Spending Accounts

Employer-paid Life Insurance and Long-Term Disability

Optional Long-Term Care Insurance

403(b) retirement savings plan with employer match

Employee Assistance Program (EAP) with expanded Mental Health

Employee recognition programs

Growth & career development support for professional certifications and additional training resources

Vacation: Two weeks annually for the first three years

Holiday: Nine paid holidays; eligible upon date of hire

Sick Leave Time available

As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check.

In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties.

The Los Angeles Regional Food Bank is proud to be an "Equal Opportunity Employer." Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

Worksite address

city of industry, CA, 91715, US

Who can apply

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