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UW Credit Union

Cottage Grove Road Branch: Full-Time Teller (Spanish-Bilingual Required)

madison, WI

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Job description

Full-Time Spanish-Bilingual TellerUW Credit Union is growing and hiring a Full-Time Spanish-Bilingual Teller to join our Cottage Grove branch.Are you looking for a new opportunity to be yourself, make a difference and build your career? Do you enjoy creating meaningful connections? Is top-notch customer service where you shine?As a Full-Time Teller, you are an essential part of our branch team. You will accurately handle teller transactions while recognizing opportunities to recommend UW Credit Union products and services that align with our members' financial goals. Through these interactions, you will build strong and trustworthy relationships with members at your branch.If this sounds like a team and culture you want to join, we want to talk to you!Join one of Wisconsin's premier financial institutions, a 2025 Top Workplaces USA and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive:21.5+ days of annual paid time off2 weeks paid caregiver leave2.5 weeks paid new child parental leave2 days paid volunteer time11 paid holidays (includes your birthday!)401k company match of up to 5%, plus approximately 4% discretionary matchVariable bonus rewardCompetitive Medical, Dental and Vision plans, including domestic partner eligibilityEmployee Assistance ProgramAnd more!What You'll DoWelcome and assist members at our Cottage Grove Road branch, representing UW Credit Union.Strive to meet performance goals in line with our Members for Life Sales & Service Philosophy.Keep a good understanding of all UW Credit Union products and services.Ensure accurate and efficient handling of member requests at the Teller line.Follow UW Credit Union's Cash Management policies and procedures.Investigate potential errors in Teller transactions and communicate with affected members.Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.Look for ways to exceed our members' expectations.Work with your branch team to address member and branch needs.What You'll Need to SucceedHigh School Diploma or equivalent1 year of customer service experienceConfidence with cash handling and transactionsDemonstrates ability to work with customers of all ages and backgroundsExcellent interpersonal and professional skillsTeam player that can confidently jump in where and when you are neededAbility to work in an autonomous environmentDevelopment opportunities including but not limited to transparent dialogs, resources, tools, and technical learning modulesUW Credit Union is dedicated to cultivating a workplace that fosters a sense of belonging for all individuals and proudly upholds the principles of Equal Employment Opportunity (EEO). We highly value the unique perspectives and qualities that each person brings to our organization. Our recruitment, hiring, development, and promotion processes are based on an individual's qualifications and demonstrated abilities. Our policy is to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristics protected by federal, state, or local laws. If you require a reasonable accommodation for any part of the employment process, please email

Worksite address

madison, WI, 53713, US

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