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Job description
Hotel General Manager – Full-Service Hotel & Regional Conference Center | Mankato, MN
Country Inn & Suites by Radisson – Mankato, Minnesota
Full-Service Hotel | Regional Conference Center | Legends Bar & Grill | Banquets & Events
We are looking for an experienced Hotel General Manager to lead a full-service hotel, regional conference and banquet operation, and Legends Bar & Grill in Mankato, Minnesota.
Located near Minnesota State University, Mankato , this is much more than a rooms-focused hotel GM position. The property serves business travelers, university visitors, sports teams, weddings, corporate meetings, conferences, community events, and local restaurant guests.
The General Manager will have responsibility for the entire property and every major revenue stream —hotel rooms, group business, conferences, banquets, catering, and food & beverage.
We need a leader who understands how to run a successful full-service hotel while also seeing the larger opportunity: grow the property into one of southern Minnesota's preferred destinations for conferences, meetings, banquets, weddings, group travel, and dining.
Why This Opportunity Stands Out
This role offers considerably more operating complexity and opportunity than a traditional select-service hotel GM position.
You will lead:
A regional conference and event center
Banquet, catering, wedding, meeting, and group business
Legends Bar & Grill , an established on-site restaurant and bar
Sales and revenue strategy across multiple revenue streams
A multi-department leadership and operations team
The property's presence in the Mankato and southern Minnesota business community
The opportunity is to build revenue—not simply maintain the operation.
What You'll Own
Success will be measured across the total business, including:
RevPAR, ADR, occupancy, and market share
Group room revenue and booking pace
Conference and meeting space utilization
Banquet, wedding, catering, and event revenue
Legends Bar & Grill revenue and profitability
Total hotel revenue and GOP
Labor and operating expense management
Guest satisfaction and online reputation
Employee engagement, accountability, and retention
Community and corporate relationships
Provide hands-on leadership across all hotel operations, including:
Front Office
Maintenance and Engineering
Revenue Management
Food & Beverage
Banquets and Catering
Conference and Event Operations
Establish clear expectations for department leaders, monitor performance, and ensure consistent execution throughout the property.
Maintain brand standards while continually identifying opportunities to improve service, productivity, revenue, and profitability.
A major priority of this position is maximizing the property's conference, banquet, meeting, wedding, and group-event potential .
The General Manager will:
Build conference and meeting business throughout southern Minnesota and the Upper Midwest
Increase utilization of meeting and event space
Develop corporate, association, university, sports, wedding, and community business
Monitor group pace, leads, conversion, pricing, and future bookings
Ensure banquet and catering events are both well executed and profitable
Work closely with Sales and Food & Beverage leadership to increase revenue per event
Build repeat business with meeting planners, organizations, companies, and community partners
You should be comfortable asking: What business are we missing, why are we missing it, and what are we going to do to win it?
Legends Bar & Grill is an important part of the property's full-service experience and a revenue opportunity in its own right.
The General Manager will work closely with restaurant leadership to:
Grow restaurant and bar traffic
Strengthen the Legends brand in the Mankato market
Improve food & beverage revenue and profitability
Build connections between Legends, hotel guests, conferences, banquets, and local events
Develop promotions and events that create additional traffic
Maintain strong standards for food quality, service, cleanliness, and hospitality
Ensure appropriate labor, food-cost, beverage-cost, and inventory controls
We want Legends to be a destination for local guests as well as hotel guests .
Sales, Revenue & Market Growth
This GM needs to understand the commercial side of hospitality.
Responsibilities include:
Lead the property's overall revenue strategy
Drive transient, corporate, group, conference, banquet, and restaurant revenue
Partner with Revenue Management on rates, inventory, forecasting, and demand strategy
Monitor competitive hotel performance and market conditions
Build relationships with local employers, organizations, meeting planners, sports groups, and community leaders
Capitalize on demand generated by Minnesota State University, Mankato
Identify opportunities throughout Mankato, southern Minnesota, and the broader Midwest
Actively participate in sales strategy rather than treating sales as a separate department
The General Manager has responsibility for the financial performance of the entire operation.
You will:
Own the hotel P&L, operating budget, and forecasts
Review financial performance and act quickly when results miss expectations
Manage labor productivity and departmental staffing
Control operating expenses without sacrificing guest experience
Evaluate profitability across rooms, restaurant, banquet, catering, and conference operations
Establish accountability with department leaders
Protect company assets and maintain strong financial and operational controls
Build and Lead the Team
The General Manager will recruit, develop, coach, and retain leaders who can run their areas of the business while remaining accountable for results.
We are looking for someone who:
Is visible and engaged throughout the property
Sets clear expectations
Follows through
Develops managers instead of trying to do everything personally
Addresses performance issues promptly
Recognizes strong performance
Builds a culture centered on hospitality, accountability, teamwork, and execution
Guest Experience & Community Presence
The GM should be a visible leader both inside the hotel and throughout the Mankato community .
You will build relationships with guests, corporate clients, event planners, local businesses, community organizations, university-related groups, and other sources of hotel and event business.
The goal is straightforward: create an operation people want to stay at, dine at, meet at, celebrate at, and return to.
What We're Looking For
Our strongest candidates will bring:
Hotel General Manager, Assistant General Manager, Director of Operations, or comparable hotel leadership experience
Full-service hotel experience strongly preferred
Experience with banquets, conferences, meetings, catering, weddings, or significant group business
Food & beverage or restaurant operational experience
Demonstrated ability to grow hotel revenue
Knowledge of RevPAR, ADR, occupancy, group pace, forecasting, and revenue management
Strong P&L, budgeting, labor-management, and cost-control skills
Experience leading multiple hotel departments
Strong sales and business-development instincts
Ability to develop department leaders and hold teams accountable
A hands-on leadership style and genuine understanding of hospitality
Experience leading a hotel with substantial meeting space, conference operations, banquet facilities, and an on-site restaurant would be particularly valuable.
Compensation
Salary: $90,000–$100,000 annually , based on experience and qualifications.
Relocation assistance is available.
Benefits & Total Rewards
Medical insurance with employee-only coverage available at approximately $50 per month
Vision insurance
Company-paid life insurance
Short-term disability
Long-term disability
Voluntary life and AD&D coverage
FSA and HSA options
Generous PTO
401(k) with company participation
Wellness and employee support programs
Build the Next Chapter of a Full-Service Mankato Destination
This is an opportunity for a hospitality leader who enjoys running the whole business .
Rooms matter. So do conferences. Banquets matter. So do weddings, group business, food & beverage, Legends Bar & Grill, university demand, community relationships, and the financial performance tying everything together.
If you have successfully led a full-service hotel, conference hotel, convention hotel, banquet property, resort, or complex hospitality operation and want the opportunity to grow multiple revenue streams, we want to hear from you.
Location: Mankato, Minnesota
Property: Country Inn & Suites by Radisson – Mankato
Restaurant: Legends Bar & Grill
Position: Hotel General Manager
Salary: $90,000–$100,000 + relocation assistance
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Worksite address
mankato, MN, 56006, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.