About this opportunity
Artech lists this Credit and Support Analyst opportunity in san jose, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Credit and Support AnalystWork Location: San Jose, CA 95134Duration of Assignment: 6+ MonthsPay Rate Range: $28.00-$31.00/hr on W2Job Description: The Credit and Support Analyst supports the full credit-to-cash cycle — credit risk evaluation, accounts receivable, collections, and order/shipment support. The ideal candidate has hands-on experience with Accounts Receivable, credit risk management, and AR aging review, and is comfortable following up on past-due invoices. Beyond credit, this role supports operational activities including shipment monitoring, customs clearance resolution, and cross-functional order management. The Credit and Support Analyst must be tech- and systems-savvy (ERP experience preferred, e.g., SAP) with excellent communication skills and a willingness to learn and grow in the role. This position reports to the Credit / AR Manager and works closely with Samsung Semiconductor Inc.'s sales, logistics, and operations teams.Responsibilities• Credit & Accounts ReceivableReconcile, research, and resolve credit/billing discrepancies on customer A/R accountsPost wire payments, perform adjustments, and process credit refunds for assigned accountsPerform account reconciliationsInvestigate and resolve account irregularities and customer inquiriesRequest and review sales forecasts and payment history to simulate the credit limit required to support salesReview and approve credit memos and RMA requestsFollow up on past-due invoices and support collection effortsProduce weekly, monthly, and quarterly reports (cash forecast, AR aging, etc.) for management• Logistics SupportMonitor shipments and resolve customs clearance issues with customs brokers and consigneesMonitor incident reports for shipment exceptions and take corrective actions• Operations CollaborationPartner with operations teams on order entry/management, inventory management, purchasing, shipping, and RMA management activitiesWork cross-departmentally with sales, logistics, and operations to resolve order-to-cash issues• OtherPerform other duties and ad hoc projects as assigned
Worksite address
san jose, CA, 95112, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.