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firstPRO, Inc

Credit Collections Analyst

waltham, MA

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Job description

1 day ago Be among the first 25 applicants

This range is provided by firstPRO, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55,000.00/yr - $62,000.00/yr

Direct message the job poster from firstPRO, Inc

We are looking for a detail-oriented and proactive professional to join our finance team in a role focused on managing customer accounts and ensuring timely payments.

Key Responsibilities:

Oversee the collection process for a designated group of customer accounts, ensuring timely follow-up and resolution of outstanding balances

Evaluate and manage credit holds and order releases based on account status, payment history, and credit limits

Work toward achieving departmental goals related to aging balances, particularly those over 90 days past due

Build strong working relationships with the sales team to support account resolution and customer satisfaction

Accurately record all activities and updates in the internal credit and collections system

Assess creditworthiness using third-party tools and recommend appropriate credit limits

Prepare and analyze aging reports and other account summaries for internal use and leadership review

Investigate and resolve billing discrepancies through collaboration with internal departments and effective problem-solving

Contribute to a collaborative team environment by supporting colleagues and management as needed

Qualifications:

At least five years of experience in a dynamic credit and collections setting

Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment

Strong attention to detail and commitment to accuracy

Excellent communication skills, both written and verbal

Customer-focused approach with a problem-solving mindset

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Accounting/Auditing

Industries

Manufacturing

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Worksite address

waltham, MA, 02254, US

Who can apply

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