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Job description
Credit And Collections SpecialistThe Credit and Collections Specialist is responsible for managing customer credit risk and ensuring timely collection of outstanding receivables. This role supports financial health by maintaining accurate records, resolving payment issues, and fostering positive customer relationships. This position will also help process new customer credit applications.Knowledge And Skill RequirementsStrong understanding of credit principles, collections processes, and financial documentationProficiency in ERP systems and Microsoft ExcelExcellent communication, negotiation, and conflict resolution skillsAbility to analyze data and make informed decisionsHigh level of accuracy and attention to detailPreferred Qualification(s)3+ years of experience in credit and collections or accounts receivableFamiliarity with credit scoring models and risk assessment toolsExperience working with B2B customers and large account portfoliosEducation RequirementsHigh school diploma, GED or equivalent requiredAssociate or Bachelor's degree in Accounting, Finance, or related field preferredEssential Job FunctionsReview and assess customer credit applications and set appropriate credit limitsMonitor aging reports and follow up on overdue accountsResolve billing discrepancies and customer disputesMaintain accurate records of collection activities and communications by documenting in the company's systemCollaborate with sales and customer service teams to support account resolutionPrepare reports for management on collection status and risk exposureAssist with legal documents for the Credit Manager, as neededLeadership ResponsibilitiesWhile this role does not include direct supervisory duties, the specialist will:Take ownership of assigned accounts and collection strategiesLead initiatives to improve collection efficiency and reduce DSO (Days Sales Outstanding)Provide insights and recommendations to leadership on credit risk trendsPreferred Experience And SkillsExperience in manufacturing, industrial, or heavy equipment industries is a plusKnowledge of lien laws, collections regulations, and dispute resolution practicesAbility to work independently and manage multiple prioritiesPhysical And Mental RequirementsAbility to sit for extended periods and work at a computerClear verbal and written communicationStrong focus and mental agility for handling complex account issuesWork EnvironmentOffice-based role with standard business hoursCollaborative team setting with cross-functional interactionOccasional flexibility required during month-end or audit periodsMost work is conducted in a comfortable office environment but exposure to site conditions may also occur. Personal protective equipment must be worn in areas as required. Although the work usually is not considered inherently dangerous, employees must be careful while performing onsite services.This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Stowers Machinery Corporation reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.
Worksite address
knoxville, TN, 37924, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.