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Dunkin'

Crew Member - Closer

roxbury crossing, MA

Check who can apply and the requirements below before continuing.

About this opportunity

Dunkin' lists this Crew Member - Closer opportunity in roxbury crossing, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Crew Member

The Crew Member position is responsible for delivering excellent guest service, preparing food and beverages according to Brand standards, and supporting daily restaurant operations. Crew Members work collaboratively with management and fellow team members to ensure a clean, efficient, and welcoming environment for guests. This role serves as a foundational position within the organization and provides opportunities for skill development and advancement into leadership roles.

Key Responsibilities

Greet and serve guests in a friendly, professional, and timely manner

Prepare food and beverages in accordance with Dunkin' & franchisee standards

Accurately operate point-of-sale systems and handle cash transactions

Maintain food safety, sanitation, and cleanliness standards at all times

Support speed of service and order accuracy goals

Follow all company policies, procedures, and safety guidelines

Assist with opening, closing, cleaning, and stocking duties as assigned and directed by a Managers or Management

Work effectively as part of a team and support fellow employees during shifts

Performance Expectations

Demonstrate reliability, punctuality, and accountability

Maintain a positive attitude and professional demeanor

Follow direction from Managers on Duty and Restaurant Management

Communicate effectively with guests and team members

Participate in required training and development activities

Qualifications & Requirements

Ability to work in a fast-paced environment

Basic math and cash-handling skills

Strong teamwork and communication skills

Willingness to learn and follow established procedures

Ability to multitask and adapt to changing priorities

Physical Demands / Working Conditions

Standing for extended periods of time

Repetitive motions including bending, reaching, and lifting

Lifting items up to 20 lbs

Working in a quick-service restaurant environment

Advancement Opportunities

Crew Members may be eligible for cross-training and advancement opportunities, including Manager on Duty, and Restaurant Management roles, based on performance, business needs, and availability.

Crew Members are eligible to receive credit card tips - increasing their average hourly rate.

Worksite address

roxbury crossing, MA, 02120, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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