About this opportunity
Dunkin | Worcester Donuts, Inc lists this CREW MEMBER - OVERNIGHT SHIFT opportunity in sterling, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
CREW MEMBER - OVERNIGHT SHIFT
Crew Members are responsible for delivering great guest experiences.
Responsibilities Include:
Team Environment
Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction
Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
Profitability
Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.
Qualifications:
Skills
Must be able to fluently speak/read English
Capable of counting money and making change
Able to operate restaurant equipment (minimum age requirements may apply)
Required Competencies
Guest Focus – anticipate and understand guests needs and exceed their expectations.
Passion for Results – set compelling targets and deliver on commitments.
Problem Solving and Decision Making – make good decisions based on analysis, experience, and judgment.
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Worksite address
sterling, MA, 01564, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.