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Job description
Crisis Line Specialist
Coleman Health Services, a nationally recognized nonprofit provider of behavioral health and rehabilitation programs to foster recovery, build independence, and change destinies for individuals, families, and businesses in our community. We are seeking a Crisis Line Specialist in Lima, Ohio. In this role, you will provide crisis intervention support via phone or text.
Employee Package Includes
Wages of $21.00 per hour
Health, dental, and vision insurance
Flexible Spending Account (FSA)
403(b) retirement plan
Annual wellness reimbursement
3 weeks Paid time off (PTO) accrued during the first year
Supportive and collaborative team environment
Strong commitment to providing high-quality care
Job Duties Provide crisis intervention, support, and referrals via phone or text.
Effectively complete risk assessments via chat or text
Work collaboratively with the visitor to create a safety plan
Demonstrate sensitivity, empathy, objectivity, professionalism, effective customer service skills, and sound clinical judgment in the course of all work.
Collaborate with other team members to ensure client needs are met
Consult with a supervisor on clinical needs as appropriate
Accurately document interactions
Available Shifts
2nd Shift: Monday - Friday 4:00 pm -12:00 am. Every 5th weekend required; Weekend shift - 12:00 pm -12:00 am.
Minimum Qualifications High school diploma or equivalent.
Must be willing to complete and have favorable results for criminal background check and driving check if selected for the position
Preferred Qualifications Associate's degree in a related field.
Experience in crisis intervention.
Past or current experience in motivational interviewing, crisis intervention, and trauma informed care is preferred
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. E.O.E. Persons with a disability can request an accommodation to complete the application process by emailing with the subject line "Accommodation Request."
Worksite address
lima, OH, 45807, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.