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Job description
Help people through their most difficult moments.
At Spectrum Healthcare, people come first. Since 1965, we have provided compassionate, whole-person care to the communities we serve. We are looking for a calm, dependable, and compassionate Crisis Response Specialist I who is ready to make a meaningful difference when support is needed most.
Position Overview
As a Crisis Response Specialist I, you will provide prompt, community-based support to individuals experiencing behavioral health crises. You will respond to calls from crisis hotlines, law enforcement, first responders, and supervisors while helping individuals move toward safety, stability, and the appropriate level of care.
This position is ideal for someone who communicates clearly, remains composed in stressful situations, and works well with clients, families, first responders, behavioral health professionals, and community partners.
What You'll Do
Respond promptly to behavioral health crisis calls throughout the community
Complete crisis assessments and provide immediate crisis intervention
Develop safety plans based on each individual's needs
Work closely with law enforcement, first responders, supervisors, and behavioral health professionals
Help determine the safest and most appropriate level of care
Connect individuals with hospitals, treatment programs, community resources, and support services
Provide crisis-related transportation when necessary
Conduct community well checks
Prepare clear, accurate, and timely clinical documentation
Assist with Title 36 applications when appropriate
Participate in clinical team meetings, supervision, and required training
Maintain professionalism, compassion, and confidentiality during every interaction
What We're Looking For
Candidates must qualify as a Behavioral Health Paraprofessional (BHPP) or Behavioral Health Technician (BHT) and have fewer than two years of crisis response experience.
You may qualify through one of the following pathways:
High school diploma with applicable behavioral health experience, training, or supervised on-site support
High school diploma with at least two years of behavioral health experience
Bachelor's degree in any field or an accredited BHT certification with applicable behavioral health experience
Bachelor's or master's degree in a human services-related field
Preferred Qualifications
Previous crisis response experience
Knowledge of behavioral health conditions, substance use disorders, crisis intervention, and community resources
Experience completing crisis assessments, safety plans, or clinical documentation
Additional Requirements
Must be at least 18 years old
Current Arizona driver's license with a clean driving record
Ability to obtain and maintain a Level I Fingerprint Clearance Card
Current American Heart Association-approved CPR and First Aid certification for healthcare providers
Ability to work a flexible schedule and respond to crisis situations in the community
Ability to remain calm, professional, and compassionate in stressful or emergent situations
Basic computer skills and strong verbal and written communication skills
Ability to occasionally lift or carry at least 15 pounds
Why Join Spectrum Healthcare?
At Spectrum Healthcare, you will be part of a team that supports one another, cares deeply about the communities we serve, and shows up every day to make a real difference. This is more than a job. It is an opportunity to help someone feel heard, supported, and safe during one of the most challenging moments of their life.
If you are compassionate, dependable, and ready to build a meaningful career in behavioral health crisis services, we would love to meet you.
Spectrum Healthcare Group provides reasonable accommodations to qualified individuals with disabilities. Employment is subject to applicable credentialing, background, and position requirements.
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Worksite address
prescott, AZ, 86304, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.