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Job description
Kids in Crisis is Connecticut's ONLY free, round-the-clock agency providing emergency shelter, crisis counseling, and community educational programs for children of all ages and families dealing with a ride range of crises, including domestic violence, mental health, and family conflicts, substance use, economic difficulties, and more.
nnREPORTS TO: Director of Outreach and Crisis Services
nRESPONSIBILITIES:
nCrisis Services:
nnAnswer crisis Helpline texts and calls, providing immediate assessment of need and implement plan of action.
nProvide crisis intervention through community outreach and intake meetings.
nProvide crisis case management services to at-risk youth identified through community-based programs or consenting families.
nAssist in town-wide crisis initiatives, including postvention support.
nEngage in clinical team coordination to ensure timely and open interagency communication.
nParticipate in rotational on-call coverage monthly.
nBecome certified in Medication Administration per the Department of Children and Families within the first 6 months of employment.
n nnCommunity Outreach:
nnProvide regular outreach to identified community partners, including schools, police departments, and other social services agencies and community organizations.
nParticipate in community tabling events, including sharing information about Kids in Crisis.
nNetwork with community agencies and attend coalition meetings.
nEngage in community education and awareness initiatives, including providing presentations and participating in work groups.
n nnAdministrative Duties:
nnCollect, provide and monitor for quality data through agency database (Apricot system), including Helpline notes, Outreach notes, crisis case management notes, and intake documentation.
nMonitor iCarol text line system, including updating the resource portal.
nProvide assistance for staff Helpline training, including providing mock texts and calls.
nComplete agency-wide or team professional development trainings.
n nnQUALIFICATIONS:
nnBachelor's degree from an accredited college or university in Social Work, Counseling, Psychology or related human services field.
nMinimum of two (2) years counseling or crisis intervention related experience, with youth and families.
nBi-lingual preferred.
nDriver's license.
n
Worksite address
greenwich, CT, 06831, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.