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Job description
Description
nWhen people experience a mental health crisis, they are faced with the decision to go to the emergency department or to try to manage the crisis themselves. The Living Room offers an alternative: a community crisis center—a welcoming, accepting, and calm environment where Crisis Support Specialists provide advocacy, information, and peer support.
nAs a Crisis Support Specialist, you will use your personal experience with mental health recovery to support and educate Living Room guests on managing crisis. You will engage guests in conversation to hear their stories, learn about their interests and strengths, and respectfully encourage them to take steps in their recovery process. Over the course of the day, you may model coping strategies, help guests develop their own crisis recovery plans, and/or link guests with supportive services for after their crisis.
nA welcoming environment is key to the success of the Living Room, so you will greet guests and learn their names as part of inviting them to take the lead in determining their recovery path. Crisis Support Specialists will also prepare food for guests and ensure that the space is neat and tidy.
nKeep up to date on current trends in the mental health field and deepen your knowledge of evidence-based practices through ample training opportunities to enhance Living Room services. You can also gain supervision for CRSS certification and reimbursement for testing and application fees.
nTo succeed in this role, you need:
nnnLived experience of mental health recovery
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nnEffective communication and relationship-building
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nnGood writing skills
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nnStrong time management and organization
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nnTo be at least 21 years old
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nnAbility to work assigned schedule: Saturday's 11:00P - 7:30A OR Sunday's 11P - 7:30A
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n nMany education and experience paths are eligible for this role:
nnnHigh school diploma or GED certificate required
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nnHigher education in Psychology, Social Work, Counseling or related field preferred
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nnCertified Recovery Support Specialist (CRSS) preferred
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n nWhat sets Thresholds apart:
nnnCompetitive pay – Salary Range: $25.50 - $30.58 hourly
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nnBased on education, experience, and licensure
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nnPaid time off available
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nn403(b) retirement plan with 3% employer match
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nnRobust employee assistance program (EAP)
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n nThresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more. (
nOne of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For several years in a row.
nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.
Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.