About this opportunity
Greater Nashua Mental Health Center lists this Crisis Support Specialist opportunity in nashua, New Hampshire. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Greater Nashua Mental Health is looking for a Crisis Support Specialist to join our Emergency Services team! The Crisis Support Specialist is divided between providing administrative support during deployments and at times, deploying to the community where other team members are unavailable to do so. When deploying to the community, the CSS does so alongside ES clinicians and Peers and respond to client crises and facilitate client evaluation. When office based, provides administrative support to ES team during deployments, such as opening clients up to services, updating clinical record, gathering important insurance data, etc. Completes other administrative tasks such as scheduling of urgent care appointments, building security checks, managing ES phoneline. Provides supervision and supports to clients in the crisis apartments for brief periods to allow relief and deployment of other ES Staff.
Responsibilities
Provide administrative support to ES team prior to, during, and post deployment which includes updating charts in the EMH, gathering insurance information, coordinating deployments with the Access Point, law enforcement, and the deployment team.
Completes other administrative tasks such as scheduling urgent care appointments, hospital discharges, tracking client admits and discharges, collaborating with local Emergency Departments about possible admits or discharges, etc.
Respond to the ES Support Line and collaborating with Agency On-Call systems as well as community partners such as hospitals and police.
Complete tasks maintain operational readiness such as routine safety sweeps of the building, routine upkeep of agency vehicle, light cleaning and maintenance of apartments and work spaces, etc.
Assist in apartment admissions and discharges as needed
Monitor and support clients in the apartments for brief periods of time to allow for deployment and relief of ES staff.
Supports office based or community-based deployments or urgent care appointments, where a peer or clinician are absent or unavailable.
Provides onsite risk assessment and crisis engagement and facilitates crisis evaluation between client and telehealth clinician as well as follow ups.
Assists and supports building safety checks, inventories, and assigned operational readiness tasks to ensure ES teams are able to efficiently deploy to community.
Complete special projects, administrative or operational tasks as assigned.
Qualifications
High School Diploma or GED equivalent required. Bachelor’s Degree in Psychology, Human Services, Communication, etc. is preferred
1 to 2 years related work experience
Must have organizational, written, and verbal skills
Basic computer experience
Successful candidates will be organized self-starters who enjoy working in a fast-paced, dynamic environment
Knowledge of Microsoft Office products (Email, Word, EXCEL)
Strong collaborating skills, and an ability to work effectively both independently and as part of a team
Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive
Excellent communication and interpersonal skills
Ability to start and stop tasks quickly but to ensure that all tasks are completed in a reasonable time frame
Ability to multitask, and be flexible with regard to workload and assignments
Ability to provide basic risk assessments
Ability to exercise judgment
Must possess a valid driver’s license and automobile with liability insurance in the amount required by agency policy
Why Join Us
Choice of 2 health insurance plans
Health Reimbursement Arrangement
Health Plan Opt Out Benefit
Health Savings Account
Flexible Spending Account
Dental Insurance
Vision Insurance
Group Life and AD&D Insurance
Short and Long Term Disability
Accident & Critical Illness Insurances
403b Retirement Plan with Agency Match
Employee Assistance Plan
Generous Earned Time Off
Paid Extended Sick Time
10 Paid Holidays + your birthday!
Bereavement Leave
Tuition Reimbursement
Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program
Greater Nashua Mental Health is an Equal Opportunity Employer
Salary Description: $18.50-$26.20 per hour
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Worksite address
nashua, NH, 03062, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.