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Job description
Description
nUse your clinical skills to be a part of transforming the crisis care system! Like a physical health crisis, a mental health crisis can be devastating for individuals, families, and communities. Thresholds’ Mobile Crisis Response Team (MCRT) is committed to providing services and supports to best meet the needs of individuals experiencing a mental health crisis. As a Crisis Worker, you will respond to mental health crises in the Uptown, Lakeview, and North Center communities, acting as an alternative to or in conjunction with hospitalization or police response.
nEach shift, you will answer calls to our crisis hotline and conduct a quick yet robust safety assessment to determine what response is needed. You may connect the caller to an appropriate service or provider, or if a face-to-face intervention is necessary, you and a Peer Engagement Specialist will meet the caller at home, their workplace, or another location in the community. As a pair, you will assist the person in crisis with the least restrictive intervention possible. This can look like anything from walking someone through a panic attack to assisting them with hospitalization.
nCommunity interventions occur year-round, in all weather conditions. The team may also distribute basic necessities to individuals in crisis, such as first aid items, water, or warm clothes. After responding to the crisis, you will offer a follow-up to the client based on their needs as well as document the services provided. During downtime between calls, you will have the opportunity to focus on professional development through self-directed projects and community outreach efforts.
nThe culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization.
nMust be able to remain in a stationary position for prolonged periods of time and occasionally traverse long distances and ascend/descend multiple flights of stairs.
nTo succeed in this role, you need:
nnnPassion for mental health advocacy
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nnEffective communication and relationship-building skills
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nnAbility to problem-solve
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nnGood writing skills
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nnStrong time management and organization
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nnTo be at least 23 years old
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nnA valid driver’s license (having daily access to a vehicle preferred)
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nnAbility to work assigned schedule: Sunday 2:45p-11:15pm
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n nMany education and experience paths are eligible for this role:
nnnHigh school diploma or GED certificate and 5 years of supervised clinical experience
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nnBachelor’s degree in Psychology, Social Work, or related field
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nnBachelor’s degree in an unrelated field and 2 years of supervised clinical experience
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nnMaster’s degree in Psychology, Social Work, or related field
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n nWhat sets Thresholds apart:
nnnCompetitive pay - Salary Range: $26.50 - $30.00 per hour
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nnBased on education, experience, and clinical licensure
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nnPTO Available
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nn403(b) retirement plan with 3% employer match
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nnRobust employee assistance program (EAP)
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n nThresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more. (
nOne of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.
nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.
Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.