About this opportunity
Apple Inc. lists this Critical Facilities Operations Manager, Data Center Operations opportunity in prineville, Oregon. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Critical Facilities Operations Manager, Data Center Operations
Prineville, Oregon, United States Corporate Functions
Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple's Information Systems and Technology (IS&T) organization. IS&T powers everything Apple does for customers and the people who build for them. It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.Infrastructure Services is part of IS&T and the foundation of Apple's global network operations — managing data center equipment and systems to deliver compute, storage, and networking services for teams across Apple, including its internal developer community. From individual facilities to a worldwide network, Infrastructure Services ensures the technology underneath everything works without question. Imagine what you could do here. At Apple, new ideas quickly become extraordinary products, services, and customer experiences. Bring passion and dedication to your job, and you never know what you could accomplish.We are actively seeking a Data Center Operations Manager who will excel among a team of problem solvers and doers, committed to working in a high-demand Critical Data Center environment that values continuous improvement while embracing change.Apple's Data Center Operations team thrives with individuals like you who take pride in owning the services we provide in our critical environments, excel at actively managing and maintaining systems that expand our customer support capabilities, and help the world in their daily lives!
Description
Responsibilities include:
Collaborate with managers across the Apple Data Center portfolio, including but not limited to Design and Development, Engineering, Capacity Planning, Procurement, Finance, Construction, and local on-site leadership
Provide direct-report and indirect functional leader oversight that supports Construction, Capital, Operational, and Enhancement Projects. Ensure timelines are met, and scheduling is de-conflicted and prioritized alongside operational and repair activities
Continuously review and provide constructive input on current processes and policies, initiating change as operational standards evolve, ensuring operational excellence remains at the forefront of personnel safety
Manage Vendor and Contractor relations during Quarterly and Annual Business reviews, ensuring SOW’s and MSAs meet minimum expectations and compliance standards per the service contract.
Establish, review, and Drive Operational and Capital Expenses and Procurement meetings to ensure financial obligations, schedules, support, and budgets are managed accordingly and remain on track
Translate organizational initiatives (SLAs and SLOs) into actionable expectations, guiding Chief Engineers, Supervisors, and SMEs to implement and track key site performance metrics, including but not limited to:Facilities Condition Index
NFPA 70B and 70E
CMMS Planning, Scheduling, and Completion
Break Fix and MTTR
Compliance and Safety
Minimum Qualifications
Bachelor's degree or equivalent work experience in a data center or similar mission-critical environment
10+ years of related experience with a proven record of progressively growing responsibilities in data center and systems management or similar mission-critical environments, with a strong background in standard methodologies in areas such as safety and compliance, infrastructure monitoring, change management, or business continuity/disaster recovery.
Experience managing hyper-scale data centers or other mission-critical environments with facilities infrastructure of size and complexity commensurate with Apple’s data centers at a strategic level
Experience managing or contributing to operational and capital budgets alongside experience in vendor management, procurement, or contract administration.
Demonstrated experience managing end-to-end critical infrastructure projects from initial scoping and budgeting through execution and commissioning.
Ability to ensure 24/7 site integrity and system reliability by enforcing standard processes, maintenance and safety practices, and disaster recovery for a 24×7 critical data center support model. This includes on-call support and emergency response, coordinating with other critical facilities professionals to perform corrective repairs, and executing incident reporting and root cause analysis.
Working knowledge of NFPA 70B and NFPA 70E requirements, with the ability to apply these standards to data center critical infrastructure and safety programs
Preferred Qualifications
15+ years of related critical facility management experience with a proven record of progressively growing responsibilities
Cross-functional collaboration with all departments within the critical data center ecosystem — including EHS, Site Services, Logistics, Engineering, Construction, Procurement, and Finance — to achieve operational excellence and support overall business objectives
Experience implementing operational best practices to increase efficiencies, reduce operational expenditures, and promote a safety-first culture for both internal and external employees
Ability to work well under stress and handle difficult situations
Strong collaboration, organizational skills, and professional demeanor
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Learn about accessibility in Apple’s workplace
Learn about reasonable accommodations for job applicants
Apple accepts applications to this posting on an ongoing basis.
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Worksite address
prineville, OR, 97754, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.