waypointjobs

Switchboard Hiring

CSM Team Lead: SaaS ROI, Remote Flex

dallas, TX

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About this opportunity

Switchboard Hiring lists this CSM Team Lead: SaaS ROI, Remote Flex opportunity in dallas, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Yooz is seeking a Customer Success Manager - Team Lead via Switchboard Hiring in the Dallas area. This player/coach role will own a personal book of accounts while leading a team of CSMs focused on our smaller-revenue customers.

You will coach, drive product adoption and ROI, own renewals and expansions end-to-end, and collaborate with Product, Support and Marketing to influence roadmap and messaging. Location requires 3 days in office.

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Worksite address

dallas, TX, 75215, US

Who can apply

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