waypointjobs

Flex-Staff

CSR Payment Processor

stevens point, WI

Check who can apply and the requirements below before continuing.

About this opportunity

Flex-Staff lists this CSR Payment Processor opportunity in stevens point, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.

Job description

CSR (Call Center)  - Full-Time, $20/hour - On-Site in Stevens Point - STARTING October 2026!

Put your Service, Communication and Tech skills to work in this Customer Support role with our client, a well-respected, reputable Stevens Point business! *This is an on-site position, located in Stevens Point, WI.

Will be taking high volume of inbound phone calls daily to assist customer in areas, primarily focused around billing, but may also involve account maintenance, and eligibility.

Duties include:

Handling billing inquiries

Processing payments

Maintaining up-to-date demographic information

Updating customer records (email/mailing address, phone number, etc.)

Reviewing and confirming customer eligibility upon request to terminate coverage and processing or escalating the requests

Providing clear direction and accurate information to customer

Following established policy & procedure

Accurately documenting customer interactions

Schedule:

Shift options between the hours of 7am-5pm, Monday-Friday

*Training will be required at 8:00am-4:30pm, Monday-Friday for approximately the first 2 weeks

Pay:

$20/hour

Length:

Starting October 26, 2026

Temporary until approximately March 30, 2027 

Proven exceptional attention to detail

Tech Savy and ability to learn & navigate computer systems and resources

Strong customer service experience (call center preferred)

Must be comfortable working with customers over the phone

Proven reliability and professionalism

For consideration, please forward your resume to  or apply on-line at 

Flex-Staff is and Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.

#StevensPoint1

Pandologic. Category:Finance, Keywords:Payment Processing Specialist, Location:Stevens Point, WI-54481

Worksite address

stevens point, WI, 54481, US

Who can apply

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