About this opportunity
MCI lists this Custodian | Full-Time opportunity in iowa city, Iowa. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Custodian PositionMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.We are seeking Custodian team members who will be responsible for ensuring a clean and safe environment for employees and clients. This position cleans the contact center floor, restrooms and offices as well as ensuring basic building maintenance. Custodians are responsible for project cleaning, and any other employee identified needs. The ultimate responsibility of custodians is to ensure that employees and clients are impressed with the cleanliness and upkeep of the facility.To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.Position ResponsibilitiesIn addition to being an all-around asset to the team, custodians are responsible for a positive employee and client experience by ensuring that facilities are clean, organized and maintained. In this role you will be responsible for a variety of cleaning and building maintenance tasks that involve use of hazardous chemicals and heavy lifting.Key Responsibilities:Sanitizing high traffic areas as well as common areasEmpty wastebaskets and remove trash from building daily.Dust furniture and surfaces weekly.Polish stainless-steel surfaces and clean entrance glass daily.Dust, mop, and vacuum floors daily.Thoroughly wet mop hallway/public area floors weekly.Remove and replace bulbs as needed.Pick up trash and sweep exterior entrances.Clean restrooms and wet mop restroom floorsWet clean and disinfect surfaces and fixtures daily.Refill restroom soap, tissue, towels.Provide restorative services when emergencies arise, to include working alternate hours.Move, assemble and maintain office furniture.Assist IT Desktop Support with movement of computers for new turn-ups.Hang pictures, posters and other wall hangings as required.Pro-actively seek opportunities to improve cleanliness, appearance and operation to further enhance the guest's experience.This job will require bending, stooping, reaching, standing, lifting, walking, climbing, pushing, pulling and repetitive tasks. Janitors must be able to lift and handle objects weighing 50lbs or more in a safe manner (repeatedly) as well as standing (in place or moving) up to 100% of their shift.Candidate QualificationsThis is an entry level position with minimal qualifications. Basic requirements include the ability to take direction and self-motivate to accomplish the needs of the facility while maintaining courteous and effective working relationships with others.A few other things we are looking for in an applicant:You are highly reliable with willingness to learn and acquire new skillsYou enjoy talking to people and helping them resolve any frustrations they may be facingYou have the ability to multi-task in a fast-paced environmentYou exhibit professional communication & customer service skillsYou exhibit tact, good judgment, honesty, and a high sense of responsibility when dealing with others.You have a high school diploma or equivalentYou are proficient with basic PC skillsYou are able to read, speak and understand English to use chemicals and to communicate with employeesJanitorial and/or maintenance experience is preferred but not requiredConditions of EmploymentMust be authorized to work in the country where the job is based.Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening. Job offers are contingent on drug screening results.Compensation DetailsAt MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.What You Can Expect from MCI:Paid Time Off: Earn PTO and paid holidays to take the time you need.Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.Retirement Savings: Secure your future with retirement savings programs, where available.Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.Life Insurance: Access life insurance options to safeguard your loved ones.Supplemental Insurance: Accident and critical illness insuranceCareer Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.Paid Training: Learn new skills while earning a paycheck.Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.Casual Dress Code: Be comfortable while you work.Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.Diversity and EqualityAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.MCI will not tolerate
Worksite address
iowa city, IA, 52240, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.