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Job description
Custody Support AssistantSupport Public Safety. Serve Gunnison County.Gunnison County Sheriff's Office | Gunnison, ColoradoPay: $4,710.58–$5,363.12 per month, depending on experience Schedule: 12-hour rotating shifts | Typically 14 workdays per monthStatus: Full-Time | Benefits Eligible | Non-Exempt Position Type: Civilian, Non-SwornBe Part of Public Safety—No Badge RequiredYou don't have to be a sworn deputy to play an important role in the safety and operation of the Gunnison County Detention Center. The Custody Support Assistant (CSA) is a civilian, non-sworn position that works inside the Detention Center alongside detention staff. CSAs help keep the facility operating safely and efficiently by monitoring security systems, controlling access to secure areas, maintaining records, supporting inmate processing, coordinating activities, and communicating important information to detention staff.This is a great opportunity for someone who is observant, dependable, organized, comfortable with technology, and able to stay calm when things are moving quickly.A Schedule That Gives You More Days OffCustody Support Assistants work 12-hour rotating shifts, which means you typically work 14 days per month—giving you more full days away from work throughout the year.Day Shift: 7:30 a.m.–7:30 p.m. Night Shift: 7:30 p.m.–7:30 a.m.The Gunnison County Detention Center operates 24 hours a day, 7 days a week, 365 days a year. CSAs rotate between day and night shifts, and the schedule includes weekends and holidays. The 12-hour schedule means longer workdays, but it also provides extended stretches of days off and means you typically report to work only 14 days each month.What You'll DoAs a Custody Support Assistant, you'll provide administrative, operational, and security support that helps the Detention Center function effectively.Your work will include:Operating the Detention Center control towerMonitoring security cameras, intercoms, telephones, computer systems, and facility activityControlling secure doors and access pointsCommunicating safety, security, and operational information to detention staffSupporting inmate booking and release paperwork and records processingEntering, reviewing, and maintaining records, logs, forms, files, and databasesAssisting with property documentation and inventory recordsCoordinating visitation, court appearances, transports, attorney visits, and other activitiesAnswering phones and assisting members of the publicSupporting detention staff with reports, correspondence, records, supplies, and other operational needsFollowing established procedures during facility emergenciesThe position requires the ability to monitor several sources of information at once, maintain attention to detail, and communicate quickly and accurately when something needs the attention of detention staff. These responsibilities are consistent with the current job description's emphasis on situational awareness, multitasking, sound judgment, and remaining calm during rapidly changing or emergency situations.A Civilian Role Inside the Detention CenterThis is an important distinction: the Custody Support Assistant is not a Detention Deputy and does not perform sworn law-enforcement duties.You will work inside a secure detention facility and may be physically present in areas where inmates are being processed, including the booking area. However, the CSA does not assume direct physical custody or supervision of inmates. Employees remain behind designated barriers and/or maintain an established safe distance in accordance with Detention Center safety and security procedures.You may also communicate with inmates through approved systems such as the intercom while working in the control tower.You support the people responsible for custody—you do not assume custody yourself.Who We're Looking ForGreat candidates for this position can come from many different backgrounds.You may be a strong fit if you have experience in:Administrative or clerical supportRecords management or data entryCustomer service including retail, food service, restaurant, and public serviceDispatch, security, or public-safety supportHealthcare or other environments involving confidential informationCorrections or criminal-justice supportOther positions requiring organization, multitasking, communication, and attention to detailPrevious detention or law-enforcement experience is not required. The job description identifies general detention, criminal-justice, court, or law-enforcement support knowledge as preferred rather than required.What matters is your ability to stay focused, communicate clearly, follow procedures, protect confidential information, use good judgment, and work effectively as part of a team.More Than an Office JobThis position combines administrative skills with real-time operational support.You may be preparing records one moment and monitoring multiple security screens the next. During an emergency, you may be responsible for securing designated areas from the control tower, controlling access points, contacting additional law-enforcement or medical personnel, and communicating critical information to detention staff—all while following established procedures.It's a good fit for someone who likes structure and organization but also wants work that has purpose, variety, and responsibility.Why Gunnison County?Gunnison County offers meaningful public service, a close professional team, and a community where your contribution is visible.As a CSA, you'll work directly with Sheriff's Office professionals and play an important behind-the-scenes role in supporting the safety and daily operation of the Detention Center.Outside of work, the Gunnison Valley offers access to millions of acres of public lands and year-round recreation, including hiking, mountain biking, fishing, camping, skiing, and cross-country skiing, along with the restaurants, arts, events, and communities of Gunnison and Crested Butte.For candidates considering a move to the Gunnison Valley, housing designated for Gunnison County employees may be available to rent.Pay & BenefitsMonthly Pay: $4,710.58–$5,363.12, depending on experienceGunnison County offers a comprehensive benefits package that supports you and your family, including:Medical, dental, and vision coverageVacation leave beginning at 8 hours per monthSick leave at 8 hours per monthFlexible Spending and Health Savings Account optionsDependent Care FSAEmployer-paid basic life insurance equal to 1x annual salarySupplemental life and AD&D insurance options for employees, spouses, and childrenEmployee Assistance ProgramEmployer-paid Norton LifeLock membershipDiscounted pet insurance and gym membershipsThe County pays monthly on the last weekday of the monthRetirementGunnison County contributes toward your long-term financial future:3% employer contribution to a 401(a)Up to 3% employer match for voluntary contributions to a 457(b)Social Security and Medicare employer contributionsReady to Support Public Safety in a Different Way?If you're looking for meaningful work where organization, communication, attention to detail, and good judgment make a difference, the Custody Support Assistant position may be a great fit.BIG COUNTRY. CLOSE TEAM. Support Public Safety. Serve Gunnison County.Hiring Manager: Gunnison County Sheriff's Office Phone: Posting: Open until filledRequirementsMinimum QualificationsTo be considered, you must:Be at least 18 years old at the time of employmentHave a high school diploma or GEDBe able to communicate effectively in English, verbally and in writingPossess and maintain a valid Colorado driver's licenseBe able
Worksite address
gunnison, CO, 81230, US
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